Ho‘olei Villas at Grand Wailea

So clean. The concierge and the whole staff really made us feel at home. The pool and amenities were beautiful and always clean.

This is an amazing place to stay with a family. Views. Facilities. Local entertainment, dining, shopping, and activities.

Gorgeous villa with fantastic ocean view

Our family of six stayed here 7 nights and were pleased. The unit had top end finishes and appliances. Daily touch up housekeeping was included. The concierge was terrific as was the shuttle service with an Uber type app. We also found the onsite pool to be good with two hot tubs. For late departures they have a shower and changing room. The GW facilities were fully available. A good spot for families.

We stayed at three villas during our trip around the island. Ho’olei is not the most expensive, not the closest to the ocean front, but the staff service would make us come back again and again. The hard product is still a well deserving 5 star resort, but the service is well beyond expected. Staff will send personalized text messages days prior to arrival to arrange for our children’s birthdays, our nanny’s accommodations, and dinner reservations. On arrival, staff addressed my children in surnames and treated them with the upmost respect. Property offers designated pool for villa guests, shuttle services to the main resort/pool/luau. The front office even delivered printouts to my teenager working on his homework when the villa printer ran out of paper. This is the case where service speaks for its brand, and makes up for the “slightly” further away location, being about 10min walk to the oceanfront.

We rented 24-3 from PMI vacation rentals. This is a very nice 3 bed, 3 1/2 bath unit with nice furnishings. The lanai is huge with a bbq, dining and patio furniture, BUT it is directly above the main road so the noise level is high at times. No ocean view due to trees, but lovely if you can handle the traffic noise. Once inside with doors closed, it’s very peaceful. Please note that if you rent from any source other than the Grand Wailea, you may not be welcome to use the GW pools, gym, towels, etc.. They are happy to take your money at the restaurants and bars, but don’t get close to the pools, as they will sternly tell you to get away. Although you’re staying at “The Ho’olei AT the Grand Wailea” not “The Ho’olei BEHIND the Grand Wailea” the GW does NOT consider you a guest. While we were there, two of the GW pools were closed anyway and we found the pool at the Ho’olei to be beautiful, quiet and perfectly adequate.

This is a dream vacation and The Grand Wailea is a dream resort on a breathtaking beach front property. They have beautiful pools, delicious food/drinks and fun activities. Whether you stay at the pool or the beach, you have food and drink services. We are a family of five and stayed in the villas that are right across the street. The complimentary shuttle will take you around to the different restaurants and shops that are within a mile from the resort. Highly recommend this resort!

I like daily house keeping service. I don't like that the ocean view is nearly all block by plants, it can't even counted as partial ocean view. The first house furniture is also in very old style.

We had an incredible week in Maui staying at the Ho'olei aligned with the Grand Wailea resort. We had #87-6, the 3BR, 3.5 BA with 3 Kings two level villa. Awesome views from the large lanai. Loved that you could open all the doors on two joining sides of the large family room area, although we never really sat as a family very long in the family room since we were on the go. The concierge and staff that supported us during the week were exceptional, a shout out to Tanya for engaging with us before our visit and during our visit to ensure a terrific week for my wife and i and our 3 adult children. Having a shuttle service using an app to go to local stores and restaurants was a terrific added bonus. Especially if we wanted a late night run down to Botero or just to walk around the GW and beach. While we only used the pool at the Villas a couple of times, they were largely empty of other folks and really nice. Having access to the GW was expected, and the GW was terrific with great staff service at the restaurants, shops, bell desk, and across the board. We love the GW's pools and beach location, not to mention the various hot tubs and slides. Did i mention the awesome Grotto Bar - nothing like taking slides with a drink in hand. We love the Wailea laid back vibe, location to the beach, access to great restaurants and bars, and above all the views of the Pacific.