Trivelles Park Hotel

Poor customer service

Staff were very friendly and welcoming. Bed was comfortable. Room was modern. Bathroom clean.

Cobwebs in the corners of room. Food from previous guest was left in cupboards. Floor not hoovered. Surfaces dusty. Bathroom door had clearly been punched as a big hole in it. Shower had one temperature, extremely hot and couldnt be changed, only turned on and off. Tissues and wrappers were tucked behind bedside tables.

The guy that runs it is great and friendly. He helped me find a charger and and an effort to get me one. Really appriate that.

The shower had hair in it and place riddled with mould. Had a strong pungent of disinfectant smell too. The shower pressure was terrible but passable.

Great place to stay near Preston less than 10 min drive to railway station probably a decent walk on a nice day. Quiet surroundings. Fresh white bedding , towels and soap. Tea and coffee making facilities Tv Hot shower with modern bathroom Excellent value for money Definitely stay again

Great location under 10 mins drive from Preston city centre. Pleasant helpful staff. Quiet clean room. Slept well Excellent value. Tea and coffee making facilities with soap and toiletries.

No breakfast. Bed sheets and pillows clean and surprisingly the bed was very comfortable.

The owner / operator was not really welcoming and felt rushed to get us to the room . He said if you want the heating up turn it to 5 ..( it was already). The radiator although fully opened at the valve was freezing cold. The shower cold water wasn’t working ( on the mixer valve) so only scalding hot water meant I couldn’t get a shower. Room was worn and tatty as was my colleagues…. Although I didn’t find a cockroach in my shower like he did. ! Problem was I didn’t read the reviews first as I was so busy at work. Big mistake.

Location is so nice. The receptionist was very attentive and welcoming and made our stay very comfortable.

Nothing