Hampton Inn & Suites Flowery Branch

Great place

Very clean but no bathroom fan and one outlet was not working. Pleasant employees and the breakfast was very good.

Whenever I come to Georgia I only stay here. My grandkids love the pool and it is always very clean.

Check in time was 4:00. We arrived 4:40pm and waited in the empty lobby for 10 minutes before a desk clerk showed up. Even called the front desk with my phone and it rang 30 times without anyone answering it as I stood right there in front of it. Claimed he was in the back putting things away that should have been done by someone else. I couldn’t believe that a Front desk would be unattended at a hotel of this caliber, especially during check-in times.Otherwise, our stay was great and the hotel was clean and beautiful.

Clean, quiet and friendly staff.

Hotel and area was great. The front desk staff were not friendly. Was handed keys at checkin and not even told the normal simple directions like room number, where elevator was etc. walked away shocked as I thought the south was known for their hospitality. Not so with the person at the front desk upon check in. When I checked out the front desk staff although a different person was extremely unfriendly too! Honestly shocking I can see one person having an off day but got the same unfriendly experience from both. Was weird. my daughter thought the same. The hotel itself was perfect. Great location, clean perfect. Front desk staff may need a refresher on hospitality

Good service and clean property ( maintenance issue with room AC but front desk handled - would suggest they do proactive room AC checking though as noisy AC issue made sleeping tough)

Probably the one of the worst Hampton Inn that we have stayed at. No Shower gel in room and when I went to front desk to ask for more, was told it would be brought up and 2 hours later was told “we are out and I forgot and now I have to check in other guests”. A bar of soap would do. RARELY was there anyone at front desk without having to yell for them; marginal hot breakfast items. Hotel was clean and asked out room be cleaned one day and that was not done either. This review is on context that we almost exclusively stay at Hilton properties and Hampton Inn the night before 150 miles south was outstanding and courteous, attentive staff. Great location as far as near Lake Lanier and Publix/good local restaurants across the street. Management needs to tighten up staff.