Torre Venezia Suites

Unfortunately i have to move to another hotel because there's cockroaches in the room I'm occupaying, despite the housekeeper tried twice to fumigate the room it didn't solved the problem. They said they will move me to another room and i requested to see it first but toilet have some leak which i declined for health and safety reason. I didn't get any refund from the hotel since i paid it in advance. But definitely going back to that hotel.

Towels are worn out, no wash cloths, ran out of toilet paper with no spare seen, hot water is cold, had to change rooms due to no hot water. Temp is hard to control, either too hot or too cold. I was separated from my children, I booked 2 hotel rooms, I was on the 4th floor and my boys were on the 7th floor. When I checked out and had to use the bathroom in the lobby, it was filthy, no toilet paper, no seat cover, no soap and no towel paper to dry. How rediculous is that.

Absolutely disgusting.The room was infested with bugs,the water was cold in the shower and the noise from outside was intolerable.The food for breakfast was always cold as well.I will never stay in that place ever again.

The staff was very accomodating. There’s a laundry service right beside the hotel that offers same day service (I seriously recommend using them if you need to do your laundry asap!) The hotel is near restaurants and right beside a 7-11 for those who need something to snack on quickly or forgot some important travel needs.

Nice hotel in that part of Quezon city. Please ensure you book at the "hotel" area lower than the 8th floor. All others are old apartments that have been lived in and are being rented out. We made that mistake, and we were glad the hotel staff was very nice to cancel that booking and transferred us to the "nicer" hotel area- on the 4th and 5th floor. Staff are very pleasant, helpful and solicitous. Will help with airport transfers. Special shout out to Anne Dacuycuy. She was very helpful, efficient and nice.

Staff was very friendly and accomodating

Nice hotel and lobby, but could improve on the cleanliness of the room.

Nice large rooms very friendly and accommodating staff.

Shower handle came of in my hand folirst time turnd on. Bathroom not bathroom but wet room so when you have a shower the bathroom floor is covered in water and sope the floor tiles are also slippery.

I had a panoramic room. Room was clean and comfortable. Very modern and staff was very accommodating. Had no issues during my stay. If I had to make one complaint. The breakfast offered, could of had a better selection.