Buri Rasa Village Samui Adults Only

The the hotel is very nice like a paradise, the staff is very helpful and friendly specially Reception Poppy,Peter, Nan,Koy We will come back next time for sure

Everything! This is special in every aspect.

That I couldn’t stay longer!!

This place is special … really really special. It keeps myself and family coming back year after year. Amazing attention to detail with service second to none. A small resort where everything is perfect

ビーチに面したレストランでの朝食は最高。マッサージも良かった。

Our stay at Buri Rasa was unfortunately not up to the standard that was promised or reflected in many of the reviews. To start with the positives, the hotel grounds are genuinely beautiful, and the beach area is stunning—definitely one of the highlights of the property. I also want to give credit to the massage team, who were fantastic and delivered one of the best experiences during our stay. However, the overall experience was deeply disappointing. On our first night, I noticed a couple of termites on the floor and one on the bed. Given the lush, tropical environment, I initially brushed it off. But on the second night, the situation escalated significantly—there were many termites flying around the bathroom and hallway lights. When I brought this to a staff member’s attention, she seemed visibly bothered and dismissive, quickly saying there was nothing that could be done as the hotel was fully booked, and offered to send housekeeping instead. When we returned to the room, there were dozens of flying and crawling termites all over the bed and floor. It was honestly shocking. I went back to the front desk and showed videos, and only then was the issue taken seriously and a new room was arranged—indicating that a room was in fact available. We had to pack quickly while termites were literally everywhere around us, which was quite a stressful and unsettling experience. This all happened on my birthday, which made it even more disappointing that it was not acknowledged in any way. Service throughout the stay was another major letdown. Aside from a couple of standout staff members, most employees came across as inattentive and not particularly friendly. At the beach/pool area and during dinner service, interactions sometimes even felt borderline rude or abrupt. There was also no sense of personalized or “VIP” service at any point during our stay, and it felt like the only time staff were noticeably warm was when we were about to leave the property. Breakfast was also underwhelming for the price point. The selection was limited, and items were not replenished in a timely manner. On one morning around 9:45am, all the juices were empty and were never refilled before breakfast service ended. Lastly, when inquiring about the late checkout that was mentioned during booking (understandably subject to availability), the request was dismissed immediately without even checking, simply stating the hotel was fully booked. Overall, I had high expectations for this stay, but it turned out to be a very disappointing experience. I remained polite throughout and often greeted staff first, but the level of service and handling of issues fell far short of what you would expect from a hotel in this category.