Suburban Studios Fort Smith

I checked in and went up to the third floor only to find that the lock or key card did not work. Got reassigned a different room only to walk in to a strong smell of Marijuana in the bathroom. By day 3 it was barely noticeable... The room was otherwise clean, updated and nice with very comfy sheets, duvet and pillows. The bed slept well also. The fridge was already prepared cold, which was nice to get my drinks cold quicker than most other lodging places. There were no pots, pans or cooking utensils available. I dont even recall seeing silverware. There was 1 cup, plate and bowl available I believe. Coffee was downstairs but was out of order. Thankfully Dunkin Donuts was in short walking distance. Overall, it was worth the cost and plus some in comparison to the other overpriced options in the area.

Immediately smelled of animals as you walked in. Eyes and lips started burning due to having pet allergies. Started to check in but it was not tollerable. I could not see myself staying there for 3 nights without ending up in the ER. Taylor, the clerk said "I would need to contact expedia for a refund and that they wouldnt have an issue with it since it was through a third party." Contacted expedia and they said hotel would not cancel or refund on there part. I never even checked in. Expedia shouldnt pay that property, promote them, and should just refund me at least two or the three nights since i did have to cancel the day of. Even though that place is completely nasty. Dont read the reviews on expedia, they are misleading. Expedia and Choice hotels should be embarrassed by this.

The rooms were nice size but the sofa, chairs and carpet were pretty raggedy. It was still a fair value.

drug activity and could smell people smoking drugs

Great clean place with cavernois hallways. I arrive after 1 AM and the desk was closed. I called and woke the clerk up, but he came right there and checked me in. He was very pleasant considering he had been in bed. All staff was nice and the long-term guests (being an extended stay place) were friendly. The room was clean and it was nice to have a toaster in the room, as well as the full fridge, dishwasher, cooktop, etc. One drawback was that there were no USB ports for phones and other devices.

Nice hotel at a great price. It is dog-friendly, so if you are not a dog person or are sensitive to dogs, just be mindful of this when making your reservation. It is in a good location and easy access to stores and food. Good area. Will stay again.

Expedia did not process reservations correctly so unable to check in although paid for room As a result we never stayed here

I would have given a better rating but I couldn’t stand the carpet smell. We woke up with a headache.

The African American lady in the back should be fired very unprofessional I am also African American

Very clean very comfortable and very polite. I really appreciate you guys. Thank you. We’ll be coming back to stay.