Suburban Studios Fort Smith

The room was very nice when I got there cleaned up and very comfortable.

Habia cucarachas en la habitación

The sink bowl was cracked and some parts were missing from sink. Third floor where I stayed smelled very strongly of marijuana smoke in the hallway. I signed a non smoking agreement. Apparently some visitors don’t folllow that. At ALL.

Very professional staff and simple checkin process

Ok

Cockroaches everywhere. I found several cockroaches going across the kitchen floor area and up the door to the room. I also saw one crawl into the alarm clock on the bedside table. The kitchen floor was filthy and the carpet and chair were badly stained. The room smelled like stale cigarette smoke. I kept all the lights on to try to prevent cockroaches from coming towards the bed as I *tried* to sleep.

I had a great stay here ! We loved it very comfortable environment and the staff was great

Nothing this property is so dirty The so called queen suite with couch is so bad an old worn out spring mattress There was a note that the exterminator was coming on the door! It speaks for itself Everything I’ve tried to book with Expedia terrible!! They owe me a $100 credit from a very bad bed bug hotel inLittle Rock when you try to use it for a room it seems to get blocked!

Check in and check out are easy. The staff is helpful and friendly. This is a value hotel, and not the cleanest looking, but for a good rest and launch point it’s ok. I’d use it again, because of the price.

I would say this place was a dump but that would be an insult to other dumps. This is the worst hotel I have stayed at in YEARS. The front desk closes at 10 and if you arrive after that you have to wait for someone to get out of bed and come down. In my case it was a very irritated person that was clearly mad they had to do their job, and she didnt even bother to look presentable, she came down in her pajamas and bathrobe. The place was FILTHY everywhere. I was awakened in the middle of the night by a COCKROACH crawling across my neck. I didnt shower because there were more cockroaches in the tub. I couldnt check out in the morning because the front desk does not open until 9AM. This hotel should be investigated by the state health department and condemned. Loud music was playing from 3-5 AM but there is nobody at the front desk so you cant complain. Choice Hotels should be MORTIFIED to have their name associated with this property.