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8 / 10 Guest Rating

Holiday Inn Express Hotel & Suites San Antonio by IHG

11400 SE Loop 410, San Antonio, Texas, 78221, San Antonio, US

Holiday Inn Express Hotel & Suites San Antonio by IHG - main view

About the Property

Recreational Amenities:
Indulge in the outdoor pool and fitness center for a rejuvenating stay.

Complimentary Buffet Breakfast:
Start your day right with a delicious breakfast that's on the house.

Convenient Facilities:
Enjoy wired internet access, a business center, and event facilities for a seamless stay experience.

Book your stay now at Holiday Inn Express Hotel & Suites San Antonio, an IHG Hotel, and explore the nearby attractions such as Mission San Juan.

Facilities & Amenities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Fitness facilities
Free breakfast
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 10 AM to 6 PM.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Suite, Multiple Beds - Photo 1
Suite, Multiple Beds - Photo 2
Suite, Multiple Beds - Photo 3
Suite, Multiple Beds - Photo 4
Suite, Multiple Beds - Photo 5
Suite, Multiple Beds - Photo 6
1/6

Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed271 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

25 m2
Sleeps 6
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneRefrigeratorDeskMicrowave

Suite With 2 Queen Beds And Sofa Bed

Non-refundable
Breakfast Included
20% OFF$161.58

$129.26

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
Standard Room, 2 Queen Beds - Photo 5
Standard Room, 2 Queen Beds - Photo 6
1/6

Standard Room, 2 Queen Beds

2 Queen Beds251 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

23 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneRefrigeratorDeskMicrowave

Standard Room, 2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$144.55

$115.64

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
1/3

Standard Room

2 Queen Beds OR 1 King Bed251 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom/bed type depends on availability at check-in

23 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneRefrigeratorDeskMicrowave

Standard Room

Non-refundable
Breakfast Included
20% OFF$161.58

$129.26

Includes taxes & fees
Suite, 1 King Bed - Photo 1
Suite, 1 King Bed - Photo 2
Suite, 1 King Bed - Photo 3
Suite, 1 King Bed - Photo 4
1/4

Suite, 1 King Bed

1 King Bed271 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

25 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneRefrigeratorDeskMicrowave

King Suite

Non-refundable
Breakfast Included
20% OFF$161.58

$129.26

Includes taxes & fees

Guest Reviews

8
Excellent119 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the nice pool area.

Categories

Cleanliness6.8
Service9.8
Location7.8
Room Quality6.8
Amenities9.3
Value for Money8.8
Food and Beverage6.8
Overall Experience7.8

Select topics to read reviews

S
Sebastian
Verified booking
Standard Room
Stayed in Sep 3, 2024

"Good"

2.0

After 2 weeks I still didn’t get my refund for incidentals of 50 dollars. By now I contacted my bank and disputing transaction. In addition I lost my portable car charger in the room that cost me 100 dollars the hotel said they didn’t see it . I stayed in room 222 on Aug.21 to Aug.22 .

Helpful?
J
juan
Verified booking
Standard Room
Stayed in Sep 2, 2024

"Exceptional"

10.0

Like

Helpful?
S
Santiago
Verified booking
family
Standard Room
Stayed in Sep 2, 2024

"Excellent"

8.0

Close to texas aym san antonio

Helpful?
R
Rodney
Verified booking
Standard Room
Stayed in Sep 1, 2024

"Good"

2.0

The a/c did not work and the staff could care less

Helpful?
K
KIRAN
Verified booking
family
Standard Room
Stayed in Aug 18, 2024

"Good"

2.0

Let’s start with location. Perfect location from Texas A&M San Antonio branch. Parking lot well lit and seemed clean at night. Hotel staff A . Check in staff friendly and fast. Evening hostess friendly(night shift person). Breakfast staff extra A . Went out of there way to get us breakfast as we weren’t aware breakfast closed at 930 on weekends. The food was great especially the “IHG cinnamon rolls”. Coffee was strong and excellent. Now let’s talk about the room. Holy crap was it in disrepair. The carpet dirty and white stains all over. A few extra dark spots also. All the lights etc worked. The bathroom should be torn down. Mold all over rust stains and rusted screws on shower door. You can tell them previously painted over the mold. The floor completely wet as the shower door was previously ripped off the hinges and an improper repair was done. So the newly repaired door doesn’t close. As a hotel owner I wouldn’t be proud to put my name on this property. How did a IHG regional inspection pass this hotel.

Helpful?
P
Perla
Verified booking
partner
Standard Room
Stayed in Aug 18, 2024

"Good"

6.0

Our stay was not that bad, however breakfast times are too early and short time frame 6:30-9:30 AM. During our check-out there was nobody there at counter, we had to go look for someone to check us out and the person who helped us didn't look too happy. The parking in front has very limited parking, too many handicapped spaces. We had to park in the back.

Helpful?
A
Alberto
Verified booking
family_with_children
Standard Room
Stayed in Aug 18, 2024

"Exceptional"

10.0

Location

Helpful?
J
Joel
Verified booking
Standard Room
Stayed in Aug 17, 2024

"Comfortable "

10.0

Prices are fair for needing a place to sleep. Rooms are very comfortable.

Helpful?
E
Ernesto
Verified booking
partner
Standard Room
Stayed in Aug 17, 2024

"Excellent"

8.0

The hotel was fine but its location on the side of 410 Loop guarantees a noisy stay

Helpful?
C
Christina
Verified booking
partner
Standard Room
Stayed in Aug 16, 2024

"Good"

6.0

I recently stayed at the Holiday Inn hotel and had a mixed experience. The hotel itself was nice, with a clean and inviting lobby. However, I was extremely disappointed to find that there was no parking available when I arrived. The hotel needs to address the issue of limited parking spaces being taken up by trucks with trailers, as this made it difficult for guests like myself to find a spot. Upon entering my room, I was pleased to find that it smelled clean and fresh. However, my excitement quickly turned to disgust when I discovered roaches in the restroom. This was a major turn-off for me and made me question the overall cleanliness of the hotel. On a more positive note, I must say that the beds at the Holiday Inn were some of the best I have ever slept in. They were incredibly comfortable and I had a great night's sleep. Overall, my experience at the Holiday Inn hotel was mixed. While the comfortable beds were a highlight, the lack of parking and presence of roaches in the restroom left a lot to be desired. I would recommend this hotel with caution and advise guests to be vigilant about cleanliness. The hotel should definitely address the parking issue to improve the overall guest experience.

Helpful?