Holiday Inn Express Hotel & Suites Las Cruces by IHG

Convenient to freeway

Nothing

Very convenient, comfortable and clean . Always satisfied going home from Texas

The morning of checkout time the front desk guy was clueless. First ever to encounter this service.

The property was nice and convenient to access highways

The staff was nice and very accommodating, but the rooms were not good. The dirty wall dirty floors. The floors were disgusting. The neighborhood is a little sketchy, but I didn’t feel unsafe, but unfortunately, I will not be staying back at this location. It just is not clean.

Hotel room felt outdated and dirty. There was no soap in the bathroom for the shower. There was what looked like a blood stain on the carpet near the foot of one of the beds. Paint was peeling and looked like the walls hadn't been cleaned in ages. You could see bolts in the ceiling. Maybe I'm being picky but I would think for the price we paid that the least we could expected is that our room would be clean and nice. Staff was friendly though.

The worst place I've ever stayed. I'd stay in Deming in The LaQuinta over this place. The building is next to train tracks, and the train goes by every 2 hours, it's loud and shakes the building. The walls are stained, and have water damage that hasnt been addressed. There was missing tile on the floor, there was oil drips on the walls, a shoe print on the ceiling, carpet so nasty it had an inch thick of dust all around the room and dust so thock on the lamps you could see it with your eyes, dog piss all over the carpet and all over the furniture, the AC was screeching all night, and then kept shutting off. Im sure it needs to be replaced. The walls in the. Athroom look like there is mold growing. The walls look like people are vaping in them, and I ended up having severe allergy attack after being in the room 10 minutes. The placenis very run down, and is not labled as non pet friendly, but it is. It shouldnt be, they dont have staff to properly care for the rooms to remove the filth from the room or clean the carpets or dist, nothing. So disturbing.

Hotel was in poor condition. Floors were dirty, rooms were run down. Stained sheets and furniture. Shower head barely worked. Coffeemaker didn’t work in the room. Staff was helpful and friendly. Carpets were filthy and stained. Needs a HUGE renovation. I would never stay there again.

Good and decent

None

I noticed the sign in lobby says it is being renovated. Badly needs new flooring , paint and decor. Not a great location, although it was easy access. Nothing close by except fast food