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8.9 / 10 Guest Rating

Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West by IHG

537 Chaffee Point Boulevard, Jacksonville, us

Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West by IHG - main view

About the Property

Convenient Location
Located just off Interstate 10, our Jacksonville Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West is only a short 15-minute drive from downtown Jacksonville.

Comfortable Accommodations
Our rooms are elegantly decorated in soft earth tones and come equipped with modern amenities such as cable TV, free Wi-Fi, a microwave, and a refrigerator for your convenience.

Great Facilities
Enjoy our outdoor pool, fitness center, well-equipped business center, and on-site vending machines and coin laundry facilities during your stay at Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West.

Experience the best of Jacksonville at our hotel - book your stay now!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that pets are allowed but require a one-time fee of USD 50.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room with Two Queen Beds - Photo 1
Standard Room with Two Queen Beds - Photo 2
1/2

Standard Room with Two Queen Beds

This room features a microwave, refrigerator, and a flat-screen cable TV.

30 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
TelephoneAir conditioningHair dryerRadioRefrigeratorDesk

2 Queen Standard

Non-refundable
Breakfast Included
20% OFF$194.26

$155.41

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
1/5

Standard Room

Bed type preferences : these are subject to availability and can not be guaranteed.

22 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Queen bed (151-180 cm wide)
Amenities
TelephoneAir conditioningHair dryerRadioRefrigeratorDesk

DOUBLE Accessible-Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$206.6

$165.28

Includes taxes & fees
Queen Suite with Two Queen Beds - Photo 1
Queen Suite with Two Queen Beds - Photo 2
Queen Suite with Two Queen Beds - Photo 3
Queen Suite with Two Queen Beds - Photo 4
1/4

Queen Suite with Two Queen Beds

Suite has seating area with sofa bed and wet bar.

30 sqm
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
TelephoneAir conditioningHair dryerRadioRefrigeratorDesk

2 Queen Beds Suite Non-Smoking

Non-refundable
Breakfast Included
20% OFF$253.15

$202.52

Includes taxes & fees
King Suite - Photo 1
King Suite - Photo 2
King Suite - Photo 3
King Suite - Photo 4
1/4

King Suite

Suite has seating area with sofa bed and wet bar.

37 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
TelephoneAir conditioningHair dryerRadioRefrigeratorDesk

1 King Suite Addl Living Area Sofa Bed

Non-refundable
Breakfast Included
20% OFF$236.19

$188.95

Includes taxes & fees
King Room - Mobility Access/Roll in Shower - Non-Smoking - Photo 1
King Room - Mobility Access/Roll in Shower - Non-Smoking - Photo 2
King Room - Mobility Access/Roll in Shower - Non-Smoking - Photo 3
King Room - Mobility Access/Roll in Shower - Non-Smoking - Photo 4
King Room - Mobility Access/Roll in Shower - Non-Smoking - Photo 5
1/5

King Room - Mobility Access/Roll in Shower - Non-Smoking

The unit offers 1 bed.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Shower

1 King Stndrd Comm Accessible Roll Shwr

Non-refundable
Breakfast Included
20% OFF$208.24

$166.59

Includes taxes & fees
Standard Queen Room with Two Queen Beds and Tub - Communications Accessible - Photo 1
Standard Queen Room with Two Queen Beds and Tub - Communications Accessible - Photo 2
Standard Queen Room with Two Queen Beds and Tub - Communications Accessible - Photo 3
1/3

Standard Queen Room with Two Queen Beds and Tub - Communications Accessible

The unit has 2 beds.

32 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)

2 Queen Standard Comm Accessible Tub

Non-refundable
Breakfast Included
20% OFF$194.26

$155.41

Includes taxes & fees
Suite, 1 King Bed with Sofa bed (Additional Living Area) - Photo 1
Suite, 1 King Bed with Sofa bed (Additional Living Area) - Photo 2
Suite, 1 King Bed with Sofa bed (Additional Living Area) - Photo 3
Suite, 1 King Bed with Sofa bed (Additional Living Area) - Photo 4
1/4

Suite, 1 King Bed with Sofa bed (Additional Living Area)

1 King Bed and 1 Double Sofa BedInternet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneHair dryerRefrigeratorDesk

King Suite With Sofa Bed And Additional Living Area

Non-refundable
Breakfast Included
20% OFF$243.48

$194.78

Includes taxes & fees
Suite, Multiple Beds (Additional Living Area) - Photo 1
Suite, Multiple Beds (Additional Living Area) - Photo 2
Suite, Multiple Beds (Additional Living Area) - Photo 3
1/3

Suite, Multiple Beds (Additional Living Area)

2 Queen Beds and 1 Double Sofa BedInternet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 6
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneHair dryerRefrigeratorDesk

2 Queen Suite Addl Living Area Sofa Bed

Non-refundable
Breakfast Included
20% OFF$250.17

$200.14

Includes taxes & fees

Guest Reviews

8.9
Excellent436 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness8.0
Service9.5
Location9.6
Room Quality8.5
Amenities9.0
Value for Money8.5
Food and Beverage9.0
Overall Experience9.0

Select topics to read reviews

A
AshleyusUS
Verified booking
extended_group
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0
Helpful?
B
BillieusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Very nice and close to interstate."

9.0

Easy access to interstate

Helpful?
M
MackusUS
Verified booking
family_with_children
Standard Room
Stayed in May 25, 2026

"Exceptional"

10.0

Great area for me. Very clean hotel and great customer service.

NA

Helpful?
J
Jennifer LallyusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"Exceptional"

10.0

The room was very spacious and the view was good. The bed was very comfortable.

Helpful?
D
DarrylusUS
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"I always stay at this location when in town to see my family the place close to everything and I rea"

7.0

The location was great and close to the highway

The breakfast was not very good at all the pancake machine was out of service all three days I was there and the food choices were very limited

Helpful?
T
Tye KeefusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 19, 2026

"Excellent"

8.0

Nice location, clean,

Staff was rude, breakfast eggs burnt and waffle maker broken.

Helpful?
T
TakaleusUS
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Exceptional"

10.0
Helpful?
L
LindausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Exceptional"

9.0

The air conditioner was quiet. Breakfast was good

Helpful?
B
BrittanyusUS
Verified booking
family_with_children
Standard Room
Stayed in May 13, 2026

"Exceptional"

10.0
Helpful?
K
KatherineusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Very Good"

7.0

Always staff busy cleaning. Helpful staff most of the time. Hotel smells clean as well. Beds comfortable.

Shower head didn't have much pressure.

Helpful?
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