Hilton Garden Inn Ames

Spacious and comfortable rooms

Stayed 3 nights. Trash only emptied 1 time and I had to ask for clean washcloths. Expected more from Hilton Garden Inn.

The lobby area has a really nice. People are very friendly. The only thing is the bathroom needs a little updating.

Nice stay

Room I reserved was no longer available due to maintenance issues. Since I booked thru expedia I was told they had no means to contact me. I was offered a king sized bed with roll away instead of the two queens I reserved I did not pay almost $200 to sleep on a rollaway. The room we received was fine. Two breakfast vouchers were issued to compensate. Soap and bodywash dispensers were mixed up and after calling the front desk the lady told me to just switch them out myself which I wasn‘t able to the were stuck. Frontdesk person was not very approachable at check in she just shuffled thru a binder for a while until I asked her what the issue was that‘s when I was told the room was no longer available. It could have been handled better.

Good location to Iowa State University and some good restaurants.

the bed was very comfortable as was the room... i however did notice a few things that I was not quite impressed with. 1. the grout around the shower could use a good clean and 2. when we went to go get ice in the hotel the bucket that they had provided in the room had some mold growing in it. but other than that this hotel worked perfectly for a weekend get away .

Property amenities were fine

Room air conditioning EXTREMELY noisy. Bathroom shower door and drain RUSTY