Club Cala Blanca

Very nice refurbished apartment, all you could want for a self catering stay my only issue was the poor WiFi which you are charged €5:95 per day for if they can’t get that sorted it will be spot on

Great hotel and staff. Spacious apartment and fantastic views of the sea and surrounding area. The hotel is up a steady hill, and the majority of parking spaces are at the bottom unfortunately. Some renovations currently ongoing.

Good Point: Lovely week stay,amazing staff and great food and drinks. Clean and modern rooms ,rooms are better then what we expected...Taxi to the shops and food places is 3euros. Taxi to porta rico is 12euro its great there more life, food restaurant shops and things to do. Dvd you can borrow and watch in the rooms. Bad Point: Not much around the area, 15mins walk to nearest shops and few food shops, supermarket doesnt have good food to buy for apartment. Taxi are always available but i had a bad experience i was alone had loads of shopping and taxi 154 said he can take me back up to hotel he then decided he didnt want to as it was too near,so i got out and walked it up the hills struggling. We stayed 1 week monday to friday our room was never cleaned,no towel change so had the same dirty towel for a week and our bins was overflowing because cleaner comes the 4th day,so we had a clean apartment and towel for 1day only (thursday) then we left. They need a cleaner everyday to change towels and bins it is a self catering apartment that is how spiders and insects come about! I had a cockroach crawling out my suitcase at the airport! We had to use plastic bags for bins as they dont clean your room at all for a week. Happy hour is a crap times sadly like 12 to 2pm...it should be like 6pm to 9pm, or a better time in the day. Food is great dont get the curry wasnt nice,but food may take a very long time to arrive but worth it get the sandwiches there good and large. Breakfast is

Cannot fault the apartments, absolutely Beautiful, so clean and modern. Not much to do in the surrounding area but very peaceful.

Accommodation excellent, entertainment excellent, staff great. Half board food adequate for daily rate but menus never changed over period of 10 days. So advise to just get accommodation. Do remember the land slide cutting off this resort, even though free transport provided, speccial bus with a walk up a very high hill back to hotel, only hotel bus takes you back to hotel entrance at top of hill. Use public transport from Airport bus 91 only 6.80 Euros single fare takes 35 minutes and 3 Euro taxi from bus stop at bottom to hotel up top of high hill.

Having requested a sea view & not to be on the ground floor we were gutted to find we were ground floor looking through the bars of a security fence! Management not particularly helpful - eventually had to pay an extra 30 euros to move to 1st floor appt with a view. New rooms were great tho' & apart from the management (who were always polite) the staff were marvellous - always smiling & helpful - a real tonic!!

Zoe on Reception was excellent, providing me with the information & knowledge I required, also the other Team members were good. Staff at Breakfast, Great as well. Parking is very poor, inadequate spaces for the amount of rooms you provide in Cala Blanca. If I was some one in poor health then this is not for them as you need to be fit in body to go out Room cleaning, in my time at the the hotel, from the Friday till the Monday, no one came to clean my room not once. You need a car to get you out!!

The hotel is up a relative long hilly road, with occasional car parking challenges (due to the relative lack of local restaurants and shops a car is a must). However, the complex is wonderful. It is westerly facing, all the rooms have sea views, are well equipped and have individual sun bathing balconies equipped with two sun loungers. Although our room was dated and in urgent need of updating (room 315) it was clean. The on site restaurant is a little pricey but the food is good and well presented. Our interaction with all the staff was very possessive.

4 night stay - arrived late. Man on reception very helpful - let me know about housekeeping schedule (for a 4 night stay housekeeping and towel change was on 4th day), hotel layout, breakfast times (9am to about 11:30am). Not a Diamond resorts member so any prices of extras quoted are for non-members. Optional resort fee charged if you wanted to use spa and sauna. Deposit of 100 euro (taken by pre-authorising bank card) on arrival. Wi-fi is chargeable, too if you want to use it. Apartment 106 was lowest floor and consisted of bedroom with huge comfy bed, air-con, outside shutters to block out morning light, safe (2 euro p/d charge), hair dryer, iron and board, some docking station. Kitchen well equipped and welcome bottle of water, milk, tea, filter coffee and sugar, salt and pepper sachets were really useful due to late arrival (had missed their shop - closed at 10pm). Bathroom - bath/shower combination, towels and complimentary toiletries provided. Living room had air-con, dining table and chairs, sofas, tv (with some UK channels), dvd player (dvds available to borrow from reception), phone. Opens out via sliding door onto terrace with parasol, table and chairs (4) and 2 sunbeds. Restaurant and shop by pool. I only had breakfast at hotel but enjoyed it. Shuttle bus to Puerto Rico, Amadores or Mogan. 1 euro each single trip - tickets from reception. Hotel is up a steep hill so was nice to be dropped at entrance. Enjoyed my holiday - they thought of everything :-)

We were on the patio and a cleaner came to clean whislt we were there. After she left, 320 Euros had been taken from our bedroom. The Sterling and other stuff was all still there, just the Euros went missing. Daft thing was that she took all the Euros which made it so obvious when we went in the room just after she left, leaving us no money to spend. Luckily, I always make sure my wife has at least 50 Euros in case we are robbed and that just saw us onto the plane the next day after paying for an evening meal by card. There were security cameras and no-one else went in our out. She was new and they had done no checks before letting her into the complex to clean on her own. We spent most of our last day at the local Police Station and although we got 200 back from our insurance, we feel it was a disgusting way to be treated that they wouldn't re-imbure us, as it wasn't in their safe. If a cleaner asks you if you they can clean, you don't expect or think to say "Wait a moment while I lock everything away" and shut everything in the safe.