Econo Lodge & Suites Southern Pines - Pinehurst

Nothing

The lady at the front desk

Era muy limpio todos los días me cambian las toallas y tendidos de cama recomendado

Location was perfect for my needs, and the entire hotel was spotless. Heat was easily controlled in the room, which was spacious. Good water pressure and water was hot. Nice sized refrigerator in room. This made for a comfortable spot to wait out an ice storm.

Check in is through a window with a drawer, which gives the feeling that the managers are not comfortable with the surroundings or the guests. Breakfast is weak, with signs that indicate that the franchise states they can do less that what is there. I was there in an ice storm, and there was NO anti-skid material on the sidewalks outside. I understand that salt ajnd sand make a mess and will track inside, but it's a safety issue. On the worst day, the management allowed us to walk through a private portion of the building, so that we did not have to walk the ice covered sidewalks.

It was clean

The lady and the man working at the front desk were very rude and nasty and disrespectful towards me and the hospital keepers don’t speak English

I liked how the property was off in the cut away from the road

I didn’t like the fact that it was musty, the rooms are old. It took 2 hours for the room to cool down. There was no soap only shampoo. The beds were the worst I’ve ever slept in. And they weren’t even busy but put me and my kids on the second floor. They also don’t have an elevator so don’t have big bags like we did.

Location was good

The room was beyond filthy. The furniture was so dirty, we refused to even touch it. The toilet had urine all over it and the bed had pubic hair on it and looked like it hadnt been changed. The floors were black with filth, when I wiped a rag over it. When I complained, I was told that hair being on sheets and looking like it hadn't been made was normal. No ma'am, it is not normal. I can only post 4 pictures. I have so many more.

The cleanliness of the room. I stayed several nights and they cleaned and gave me fresh towels every day. The staff was very nice.

The breakfast might be better if they had fresh fruit, maybe yogurt too. The waffles are great, but would have liked butter.