MainStay Suites Grantville - Hershey North

The size of the room and the the small kitchenette even though we did not use anything but refrigerator.

The beds were extremely uncomfortable and the pillows lumpy. The bed linens were not very crisp or tight. I had to assume they were clean, but so rumpled that I had questions. We found an item on the floor of the bathroom that indicated it was not cleaned thoroughly. I expected better from Choice Hotels.

How close it was to the places we were going to.

The room was dirty. Stains on the walls, and on bedding. Smelled like mildew. Not enough towels. The wifi was awful. No channels on TV. The eggs at breakfast were water.not enough variety of anything..

The location was great. The staff was courteous. The room was very clean. Plenty of towels and soap. Tons of space. I loved the kitchen area along with the couch for sitting and a table to eat at.

The ice machine on our floor was super loud. The hallways were jit and the windows in the halls needed to be cleaned. Not a game changer, just an observation.

Location

Room smelled badly

I loved how clean the hotel was. The rooms literally have everything you need and has a kitchen! I lliked how nice the staff was. Great location! Only a 12 minute ride to Hershey park!

The wifi didn't work very well. The pool is not heated like stated online. The room that the pool is in is heated but the pool it self is not heated!

Pillows

הקבלה היו נחמדים

החדר היה מטונף, גם כשביקשנו לנקות זה לא קרה, שירותים זוועה

Was convenient to the event we were in town for. Facility appeared to be clean and taken care of reasonably well.

Bathroom could use a few extra hooks to hang clothes on and an update would be good.

Unfortunately, the hotel was very outdated and did not match the pictures online. The building, rooms, and bathrooms felt old and in need of major renovations. and overall it did not feel worth how expensive it was. I expected a cleaner, more modern experience for the amount paid.