Hotel Manzoni

Travelling with Newmarket Holidays, booked this Hotel, absolutely delighted. The hotel was charming, staff friendly and attentive- nearly all fluent in English to offset my poor Italian! We were on a half board package; breakfast was a generous buffet with everything you could need, from cereal and fruit to ham, local cheeses and a wonderful assortment of rolls, bread and cake!They also offered us Eggs and bacon. The three course dinner was superb, including local specialities, classic dishes and we were spoiled for choice at every sitting. Our room was clean, tidy and well serviced ( bed linen was changed completely half way through the week) and the balcony overlooked the pool and entrance area. All of the main areas were beautifully decorated and comfortable. Highly recommended.

The room was comfortable if a little tired. The staff were friendly and helpful. The food was good to begin with but when the restaurant became very busy (serving 150 covers) it was like being in a school canteen so it was very noisy and often the food was only luke warm. The breakfasts were adequate but the hot option was often cold!

This Hotel was definitely not 4Star,Booked the Holiday via Newmarket Holidays. Food was average,Rooms Small not updated as brochure. Trip to Chianti Winery very Poor 3 Small Tasting ,No tour to see where Wine was made? Little nibbles of dried cheese,small slices of meat,& Pieces of stale bread in Olive Oil. Not worth £75 Very Poor Experience from Newmarket Holidays. As for the Reps Daniela was absolutely Useless. On checking in Hotel were given room key they said Room is that way, had to go down 3 lots of stairs 10 Steps then up in Tiny lift to 1st fLoor got to Room no lights? Had to go back to reception to get card to put in Wall socket , Start to unpack Safe needs a key back to Reception given key 10 € deposit, Not a good experience from Hotel Reception. On a Good Point Michaela Tour Guide was excellent.

After reading all the reviews on here I was worried about going to this hotel! Although many of the things said are true it is not that bad. I would not say it was a 4 * hotel more of a 3*. The bedrooms looked a bit tired and could do with a refurbishment, the air com worked well but the room was quite dark and small. I did wonder about the bedspread as I am sure they are not washed after every guest. I had to change room as the first room I had I was awake all night as all I could hear was water being flushed somewhere. The next room was quiet. I found the staff to be helpful and friendly. I was happy with the food and could always find something on the menu I liked, the desserts were very nice. It was a bit disappointing that the TV in the bar area only appeared when Italy played and not when England did. The coach could not drive up the road so you have to walk down the road for the trips and on arriving and leaving the hotel so perhaps not so good for someone with mobility problems.

This is definitely not a 4* hotel , the rooms are diabolical, small, dark , dingy ,smelly and the shutters need sanding down and painting , I felt instantly depressed , The pillows were rock hard and should of been replaced years ago , the 1970 style bedspread had a huge yellow stain and ink stain , certainly not washing these each time the towels smelt strange , the food was over salted, Receptionists were miserable , ants crawling outside, ashtrays full of cigarettes , no one sweeping or maintaining , ridiculous ornaments including a bunch of plastic grapes in the reception area , slamming doors throughout the night , you’ll need more than a massage staying here , it needs fumigating , I even spotted a washing machine in use in a cupboard !! I didn’t choose this hotel it was included in a tour , it ruined my whole holiday , it really is that bad , not sure if they have environmental health in Italy , they’d have a field day ! Forget using your European plug too , they don’t work…AVOID

The hotel is dated .The net curtains around the hotel are stained and old.The furnishings are old the whole place needs an overhaul to bring it up to a decent standard.The waiters and waitresses are very attentive, especially Simone!The reception staff are not people friendly .They don't greet you with a smile ,they can hardly lift their eyes form their work to hand you your keys each day and their daily interaction is non existent. We went with Newmarket Holidays .The two reps Danielle and Elizabeth are excellent staff who seem to be constantly at hand to help.Elizabeth even had a close family bereavement and was back to work after to one day to help Danielle. The hotel food was average .Great fish meals ,some great beef dishes and nice pasta.It was all quite salty ,so be aware.There is an area of some vegetables and salad to add to your meal each night .The bottles of wine addd up to your bill-for example red Syrah per bottle =24 euros and white Vermentino per bottle =9 Euros, a bottle of water = 3 Euros and 1 Coca Cola =6 Euros ,1 Tanqueray gin and tonic= 12 Euros.The location of the hotel is good with easy access to the lovely park and local bars and restaurants.The local tourist information centre is 50 metres away at the end of the Roda. The swimming pool was covered as it was not great weather's we did n't use it.Others did .It is mandatory to wear a purchased swimming hat and bath robes.It id not look as nice as the hotel pictures.We had a room with a balcony and the view is just of the front of the hotel ,so no great views.The last night we were there we found a cockroach in our room .We did not notify staff as there was another cockroach sighting in the dining room the following morning when we left and guests notified staff of this.I would not want to stay again due to this issue.Well done to. the restaurant staff ,we hope you have a good season!!

Ottimo hotel in posizione estremamente comoda al centro città, possibilità di parcheggio, camera moderna e spaziosa, parti comuni accoglienti e pulite. Personale sempre disponibile e gentile per qualsiasi esigenza dell’ospite.

Ottimo rapporto qualità prezzo, camera molto spaziosa, letto grande e comodo nonostante fosse indicato come “letto queen” cosa che può trarre in inganno chi si aspetta un letto piccolo. Meglio così!

Tutto perfetto

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