Lemon Tree Vembanad Lake Resort, Kerala

my stay at lemon tree was quite satisfactory.hotel z good,room service z good, restaurant z excellant and most important note z of people looking after the guests either in reception or in citrus cafe are really very nice.only problem there z connectivity with good locations of kerela z very far off and wifi z not avaliable 24hrs in ur room free as in other hotels of this standard.

We stayed in rooms 108 and 107 which open from the bedroom onto the pool deck. Views of the infinity pool and lake were superb from the rooms and overall, we were very comfortable. What the hotel lacks in decor (slightly dated and in need of some upkeep) it more than makes up for in the views and great service. We had the 'all meals' package and got the 3rd night free which meant that this trip was superb value for money. Well recommended - I would advise potential guests to book through Hotels.com as the special offer (free 3rd night) was not available anywhere else.

Completely enjoyed the stay with an excellent 180 degrees view of the lake from the room and good quality food.

Staff extremely helpful and friendly. Some of fittings getting a little tired but excellent by Indian standards. Beware, no licence for beer or wine! Make us of the boat (motor "canoe") service - one hour seems to be complimenary but that is only sufficient to go half way across the lake and back. Take four hours (only about $40) and go into the backwater "canals" on the other side of the lake - see the wonderful variety of birdlife. We flew back from Trivandrum - a taxi to the airport took 3 hours and cost 4,000 rupees

Its just simply fantastic. The view from my room is very beautiful over all it is one of the best hotel.

Excellent service with good breakfast. Swimming pool is well maintained. Very peaceful and calm ambience

The hotel is placed in a beautiful location with a lot of potential. Unfortunately, the staff were not sufficiently trained in Western expectations, however continued to smile and try to accommodate our needs. The internet service was woefully inadequate giving us about 5 minutes of connection out of 30 minutes provided. There was a lack of information regarding the spa facilities. By providing brochures and a price list for the house boat, both over night and day trips, would have been useful. The evening entertainment, although organised, was not well publicised and we were given very short notice to attend. A notice board of daily events at reception would enable guests to manage their time in order to attend and enjoy this. They had a feature garden at the back , but it was in a state of disrepair and would make an ideal shaded spot to sit and read and enjoy the scenic beauty of the lake. The pool was very nice, clean and well maintained. For hygiene reasons the addition of a shower would be nice. a pétanque area would be a welcome addition to the lake side for those not wishing to swim or fish. Information regarding the procurement of alcoholic beverages to consume in the room would be a welcome addition for most Western travellers. We do recommend the masala dosa for breakfast!

Our stay was very comfortable and the service was excellent. The staff was helpful in arranging car service for 2 days at a fair price- Innova 6 seater for about 3500 per day and very good recommendations about where to go with our 2 kids- exploring the backwaters by renting a Shikara canoe style boat and to the beach. Our stay included breakfast and dinner as a part of our package deal for 2 rooms- one for a couple and 2 kids ages 4 & 6 and a second room for two older women (my mother and her friend). The breakfast was excellent, serving both Indian and continental cuisine with omelettes and eggs made to your liking at the grill. Dinner was mostly Indian with some western type salads, fresh fruit and veges. The Indian food was fantastic, most was moderately spicy according to local tastes however, there were always a few mild dishes for those who can't handle the spice. The only room for improvement was that we had to ask that a tea/coffee tray be brought to the room, since that had been overlooked. I had to call housekeeping to ask for the hot water kettle, cups, tea bags, Nescafe, and sugar. It came promptly. The other thing is that the cleaner they use to clean the rooms has a strong smell like lemon but it is so powerful it can make someone like me (sensitive to smells) cough and have to open the windows. Overall our family was quite happy and appreciated the free bicycles available to ride around the area and the friendly service.

I was very disappointed. Firstly the good bit-the view is stunning but that's where it stops. The rooms are mouldy. They want to charge you crazy amounts to go anywhere and despite emailing ahead to ask you can't walk anywhere from the hotel. Food is poor and over priced

The Hotel is beautifully located right at the lake with houseboats passing by everz now and then. The staff is very friendly and the rooms are also very specious with flat screen TV and DVD player. The pool is amazing, hamoks, u can do boat trips for great value/money ratio. We went there on short notive because we were to late to get on a houseboat. In the end we were so happy and had a great time. Also the breakfast buffet was nice, u can order ur omlett or dosa.