Hotel Europa Sky Pool & Panorama

Great location and lovely dining room overlooking the harbour. Rooms are clean, but are dark and disappointing. Only basic facilities and no toiletries. Food is mixed - mainly poor with little choice. Staff are rude. No sense of what good service looks like. Bar does not open.

The location and cleanliness in the hotel was very good and mostly the food was good. However the staff did not seem to be organised well and the restaurant manager was very off hand and brusque. The younger staff were more polite and helpful but were not adequately led. Service at dinner was rushed and chaotic at times. Breakfast was better with good variety. Disappointed no hot drinks available during the day from the reception area or a bar serving cold drinks. Usually a 4 star hotel would have a bar and at least a self serve coffee machine available for guests and water via a dispenser. Rooms good and cleaned well each day.

This is not a 4 star hotel. Room is hot and uncomfortable and they won't put A/C on. No bar, told to walk down the road to get a drink and not allowed to bring it back to hotel Staff pretty clueless. The only thing that saves this place is the location.

Die Rezeption war sehr gut, das Zimmer sauber. Wir waren sechs Tage dort und waren im Parkhaus, obwohl der hotelparkplatz noch Platz gehabt hätte.Beim Frühstück fehlte teilweise die Beschriftung von Margarine und Butter,. Orangensaft . Das buffet um 9:45 abgeräumt 1 x in sechs Tagen

Decent hotel great views and great location. Almost everything you need in a lovely hotel. Great food and a decent menu. Breakfast was good and a nice hit choice. Nice selection of teas and coffee. Prosecco at breakfast was a nice touch. The hotel bar was closed which was a shame but the bars just outside the hotel make up for this. The hotel was very clean. Not enough glasses in the room so one of us had to use a paper cup to brush our teeth.

The hotel was spotlessly clean, a very comfortable bedroom though a separate shower would have made life easier - and safer. There are plenty of friendly staff and very good breakfast buffet. NB well-cooked bacon would be appreciated by Brits!

The hotel and staff were lovely, we had a room facing the lake with a balcony - room would have been suitable for a wheelchair user - bed comfy - fridge very small - only one glass in the bathroom and paper cups left daily (?) no kettle or tea / coffee etc (?)! I bought decaf coffee but there was nothing to boil water and no crockery - hence the 4star rating not 5

Excellent

Great location Great hospitality Wonderful front desk girls Brava Claudia snd her staff Thanks to the chef and the all kitchen I will always come back The perfect solution for working For holidays Good location between the lake and the Alps

Hyggeligt hotel med perfekt beliggenhed.