Grand Hotel Dei Castelli

Die Aussicht ist traumhaft.

Die Matratze.

Location was stunning with an incredible view from the bathroom and a real sense of old world charm everywhere. Flowers, plants, garden and grounds all absolutley delightful! The bar and breakfast staff were professional yet friendly and helpful too: a real asset to the hotel I would say. I can only imagine how stunning the pool is when it opens, set as it is into the natural rocks!

A very minor point... it seemed a shame to be told that the nice idea of a "welcome drink" offered could only be taken inside the bar, not in the garden. We decided to leave it as a result and preferred to go into town to enjoy a glass of wine outdoors. Otherwise, nothing not to like!

La struttura e lo staff sono eccezionali. Ordine e servizio in tutto il meraviglioso castello, inserito nella natura dell'istmo di Sestri Levante. Più che soddisfatti. Dalle "coccole" accoglienti appena arrivati, al forte desiderio di poter ritornare.

Il non aver soggiornato più di un giorno .......

È un castello

Breathtaking property, in the best location!

So, this amazingly, breathtaking property needs some human touch, some care, some people oriented management and values. The entire services and property facilities and equipments (like the beds, mattresses, pillows…etc) felt like it was there just because it needs so be, like some Marked As Done tasks, so the experience itself had no warmth at all. The staff was acting with fear by the owner, telling us that this will be so upset if we stay at the terrace to have just a glass of prossco - so NO dinner - in our t shirts and shorts. The fear in the guy eyes was no words for me! Also, the staff had too few people on a shift, they were almost jogging to be on service, and being kind at the same time. And they were! The breakfast has nothing to do with the number of stars!

one of the best hotels I have ever stayed at. Staff, breakfast, location all incredible.

nothing. not kidding. would rent again in a heartbeat