Hotel Rufolo

Friendly and forthcoming staff, clean and spacious rooms, amazing location

Excellent service and location

Very nice. Good views

Gorgeous hotel in beautiful musical city. Very friendly and helpful staff.

Location to center of town, pool, with view of sea. Staff was very courteous and attentive.

Overpriced.

View obviously. Staff very nice and helpful. Location convenient. Not crowded.

All goodmarveloys

Location and caring for the guests.

I wrote perhaps 9 positive reviews from my wife's and my trip to Italy. This one is a big negative. Maybe this is because this is somewhat of a rural setting, but we found the front desk service uniformly poor. They did or would not help with dinner reservations, or more importantly, when we had terrible noises overhead in our room they would not change our room. I had to get out of bed and get the night manager to come into our room. He said it was not a problem because it stopped after 45 minutes. No apologies. The breakfast was very poor including a one-size-fits-all machine for coffee, tea, and/or cappuccino--all of which were poor. They were constantly out of fruit. And finally, when we went to check out they gave me a bill for $980 Euro when it was prepaid. After 25 minutes, they "found" our prepayment. Again, no apologies for a very tense situation when our driver was waiting for us. We were not about to leave and have a thousand dollars charged to us. A very poor experience for us overall. The only saving grace was impeccable housekeeping.

The view from our room of the gardens of the Villa Rufulo and the coast was beautiful! The room was spacious, as was the bathroom. The bed was comfortable and the breakfast included eggs and meats, cheeses, pastries, cereal and fruit. The location was close to the main square, shopping and restaurants.

Everything was delightful!