Bellevue San Lorenzo (Adults Only)

Situation overlooking Lake Garda. Front of house staff were excellent. They all worked hard and were friendly. Room had great views and cleaned daily. Breakfast.

20-25 minutes out of Malcesine. Part of walk along busy Road. Rest along lake. Challenging in extreme temperatures and humidity. Taxis are available but difficult to book on return journey. Booking arrangements for dinner confused and needs addressing. 6 of us in 3 rooms, one of us had been there 3 times before and spoke fluent Italian. We booked dinner for first night on arrival. When we came to book a further night’s dinner we were told the restaurant , which was not open to non-residents, was fully booked for the remainder of the week. Following discussions we booked a further two nights via reception. Due to poor communication between hotel staff, we were expected every night of our remaining stay and after a ‘no show’ on a night we did not book, the senior manager ( owner?) was very unpleasant to one of our group. This left a sour note. Another member of staff apologised later. One would expect a hotel to be able to accommodate a group of six people staying a week in its restaurant. If not they should make the booking arrangements very clear. We were under the impression that you could book dinner on the day if you booked before 4pm. No adequate air conditioning in restaurant.

Perfect location with incredible peaceful views. A short walk into the town centre is beautiful once you get to the promenade. Adults only makes it a very chilled atmosphere around the hotel and pool. The staff were super friendly and helpful when they arranged an extra night at the same cost because we didn’t want to leave! 10/10

Nothing

View , facilities , excellent and caring staff

Very professional and helpful staff. Absolutely beautiful environment and garden. Awesome view of lake Garda. Very good breakfast!

A bit too far to the center of Malcesine. 15-20 minutes of walking.

Absolutely fantastic hotel from start to finish - staff were amazing (professional, well prepared, kind and friendly). The hotel: the VIEWS are outstanding, it is super clean, excellent breakfast, and the rooms are lovely. The rooms vary widely but are lovely in their different ways - some are very newly furnished and others are in the older part in the house. If in doubt, ring reception and discuss and they will help. Lovely lovely stay. We will be back (and we don’t usually go back places)

Great room, excellent staff, wonderful pool bar.

Would have appreciated some sort of coffee service early in the morning. I understand that there isn’t enough electricity for every room to have a coffee maker but offering some coffee/tea room service early or just setting up coffee/tea in the lobby early in the morning would have made the stay perfect. In addition, a second more casual dinner option on the property would be welcome.