Grand Hotel Portovenere

Très bon emplacement, vue fabuleuse, restaurant très bon et personnel très gentil

Parking et plage pas inclus dans le tarif, chambre très petite. On s’attend à plus de standing de la part d’un 5 étoiles, le rapport qualité prix n’était pas au rendez vous

Det meste

Hadde ikke svømmebasseng

My daughter treated us to a night here. Hotel was lovely, but disappointed with the desk service. I'm not sure if it was a language barrier or just ineffective communication. They suggested we take the ferry to the next Island to attend the beach club. No mention that they called ahead and we were entitled to beach towels. We were informed about the towels when we returned. Towels cost 15eu. each. We found a bottle of wine in our room. The note said, "Welcome to the hotel." We didn't touch it because we thought it was part of the mini bar. We then found out my daughter sent it to us for our anniversary but no mention of her sending it. How does a hotel not include a note that this was from a person not them. We found out late in the evening, never drank any of it and could not take it on the plane with us. We needed our room keys rekeyed several times. (No they were not near credit cards nor phones.) This would not have been a big deal, but with the other two issues it made this stay unpleasant even though the hotel was lovely.

Stanze accoglienti e personale disponibile e professionale

La palestra non è all’interno della struttura e non aperta h24 La struttura non è fronte spiaggia Bisogna fare 15 minuti a piedi per raggiungere lo stabilimento convenzionato ( ovviamente tutto a pagamento)

Todo, excelente en todo, el personal es lo mejor que tienen, son muy amables, educados y afectuosos.

The location was perfect as far as getting the ferry to the Cinque Terra ports