Hôtel du Sud Vieux Port

Rien

Très sale crotte de nez sur le mur moisissure de partout dans la salle de bain papier peint qui se décolle télé minuscule vraiment un endroit horrible de l'entrée a la chambre

Uncomfortable but good location

L emplacement près du vieux port.

Rien

Nous sommes venus dans cette établissement qui se trouve a proximité du vieux port. Nous avons était reçu par une personne agréable a la différence de celle du lendemain qui était allongé sur le canapé avec les écouteurs sur les oreilles. Nous n'avons pas pris de service de restauration. Dans la chambre manque un cache interrupteur ainsi qu'une couette. Porte de chambre difficile a ouvrir.

Manca la ascensore dal rdc al 1 piano, poi c'è Faticoso salire la valigia

Staff gentile e posizione dell'hotel fantastica. E' questo il vero punto di forza, la struttura si trova a due passi davvero dall'Opera, vicinissimo al vecchio porto e alle vie dei negozi... L'hotel è modesto, ma io mi sono trovata bene perchè la mia camera era ok, la pulizia dovrebbe essere meglio nella struttura, ma il prezzo è buono ed è vicina a tutto. In vacanza si sta tutto il giorno fuori quindi va bene.

Plus side: the lady on reception was lovely, friendly and helpful. The room was comfy. DOWNSIDE: you needed to buzz to enter the hotel. It was supposed to be a 24 hour reception. I arrived back at the hotel at just after midnight on 2/9/25. I pressed the buzzer with no luck. I also banged on the front door, with no response. I was buzzing and/or banging between midnight and 02:30 approximately, at which point I accepted I was homeless for the night. During this time I contacted Expedia who tried ringing the hotel with no luck. I had also tried ringing but just got voicemail. Finally at 07:30 approximately the door was opened. The man at reception was cleaning his teeth when I got to the top of the stairs. This indicated to me he had been sleeping and was just freshening up. He was also wearing AirPods. I suspect he turned the buzzer off in reception so he didn’t get disturbed and then either slept or was listening to his AirPods. Either way he was not doing his job and I was left to walk the streets of Marseille all night. He did not apologise but simply claimed it was the first time the buzzer had been heard. I was given a refund for the night, but having to stay awake all night affected the following day and ruined my experience.