Logis Hôtel Restaurant Cristal

The staff were friendly and really informative. The location of the property is in the heart of Saumur - it was great (although also the downside). The room was a great size and facilities were good. It was very hot in the room but the hotel does make it clear they do not have air conditioning - so we expected this.

Unfortunately it was incredibly noisy. The location is fantastic, but there was a group outside the hotel at the bar until around 4am - and they were not quiet. Once that settled down, a road sweeper came along at 5am, and then at 6am (understandably) the staff started setting out the tables ready for the morning. The noise is the only issue we had with the stay.

The location was amazing, the facilities around were wonderful, staff very pleasant

NOISE. My goodness, we expected noise as we were over a bar/ bistro and there was an outdoor cinema set up immediately to the side of the hotel which finished at approx midnight but the noise didn't stop through out the night and then started very early with street cleaning. The hotel has no air conditioning and there is a fan supplied, the fan was so noisy we had to choose between the street noise or the fan and because the room was so hot we had to have the window open. If you need a good night sleep it's perhaps not the hotel for you and maybe outside of August the noise will be much less of a problem. Saying all of this we would definitely return to Saumur, absolutely gorgeous

Very good communication prior to our stay. Friendly welcome, good customer service. Excellent location.

Nothing.

Central location near to local amenities.

Situated in the centre of town.

Very small toilet within bedroom.

This Hotel is in a excellent central location. Our room had a small balcony overlooking the river. Room was a good size and very clean.

The downside of overlooking the square / river was the noise, can't have it all ways!