Hostal Castilla I - Atocha

Très bon séjour, je recommande. Très bonne situation pour explorer la ville à pied et venir de la gare Atocha même tard, et pour dîner, petit déjeuner. Prix raisonnable et chambre, immeuble, réception très propres. Bon accueil. Bon confort, seul bémol : on entend le bruit de la rue (je n’ai pas pensé à demander une chambre sur cour) et les autres clients hélas pas très discrets.

Didn’t get the room I paid for when I arrived. Night staff was apologetic and did what he could to get my room the next day. The next morning was different. Lady at the counter talked to me like I was inconveniencing them. Very rude and condescending. Said “this is a hostal” but the the website clearly stated with photos king bed with balcony. I got a double bed with a lovely view of the back of the building and no balcony. I wasn’t even asking for anything extra. She was upset we had to make the change. The hostal itself is just alright. Old and in need of renovation. If I really wanted to make a fuss, I should ask for compensation since there is a difference in price for the two rooms.

Decent value for the price, but the room was tiny and cleanliness left something to be desired. There was mold in the shower and on the bathroom ceiling, and the blankets on the beds had visible stains/discoloration/potentially also mold. Room was tidied daily, but could use a good deep clean. Location is great - 10 minute walk to Plaza Mayor, a Metro stop within a block or two - with plenty of good food/coffee/shopping nearby, and beds were comfortable.

Limpio, privado y seguro.

The hotel location is very good. And there are many stores and restaurants around the hotel.

I really liked the staff at this hostel, they were so kind and helpful! There was a match going on so prices in Madrid were high, but this wasn’t bad. Small room but great location and communication. Comfortable beds, a bit of noise from the street and next room, though it has been far worse in other places I’ve stayed here. I felt safe and welcome, so that was the most important to me!

Bien en general. Cómo hostal está bastante bien, la ubicación es fenomenal y la habitación para 3 personas es lo suficiente para estar cómodos.

Cumple perfectamente con lo que buscábamos, precio y calidad razonables. La limpieza y personal bien.

Ok

Good location easy to get around