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7.2 / 10 Guest Rating

The Craiglands Hotel, Sure Hotel Collection by Best Western

Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ, Ilkley, GB

The Craiglands Hotel, Sure Hotel Collection by Best Western - main view

About the Property

Discover tranquil elegance at The Craiglands Hotel, Sure Hotel Collection by Best Western, nestled in the heart of Ilkley.

Stunning Views and Relaxing Spaces Immerse yourself in the breathtaking sights from our terrace and gardens, providing the perfect backdrop for relaxation or romantic moments.

Exceptional Dining Options Savor delicious meals at our on-site restaurant or indulge in the convenience of room service. Enjoy a refreshing drink at our vibrant bar/lounge, ensuring your culinary experience is memorable.

Versatile Event Facilities Whether hosting a wedding or business meeting, our expansive ballroom and conference center, complete with seven meeting rooms, cater to all your event needs, backed by professional service.

Elevate your getaway by booking your stay at The Craiglands Hotel today, where exceptional experiences await!

Facilities & Amenities

Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Elevator
Conference space

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Twin Beds, Non Smoking - Photo 1
Standard Room, 2 Twin Beds, Non Smoking - Photo 2
Standard Room, 2 Twin Beds, Non Smoking - Photo 3
Standard Room, 2 Twin Beds, Non Smoking - Photo 4
1/4

Standard Room, 2 Twin Beds, Non Smoking

2 Twin Beds172 sq feet Layout - Living room and sitting areaInternet - Free WiFi 25+ Mbps Entertainment - 32-inch LCD TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, heating, and portable fanAccessibility - Doorbell and phone notificationNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

16 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

Standard Twin Room

Non-refundable
Room Only
20% OFF$162.16

$129.73

Includes taxes & fees

Standard Twin Room

Non-refundable
Breakfast Included
20% OFF$210.11

$168.09

Includes taxes & fees
Executive Room, 1 King Bed, Non Smoking - Photo 1
Executive Room, 1 King Bed, Non Smoking - Photo 2
Executive Room, 1 King Bed, Non Smoking - Photo 3
Executive Room, 1 King Bed, Non Smoking - Photo 4
1/4

Executive Room, 1 King Bed, Non Smoking

1 King BedLayout - Living room and sitting areaInternet - Free WiFi 25+ Mbps Entertainment - 32-inch LCD TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, heating, and portable fanNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Executive King Room-Non-Smoking

Non-refundable
Room Only
20% OFF$188.3

$150.64

Includes taxes & fees

Executive King Room-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$276.74

$221.39

Includes taxes & fees
Deluxe Room, 1 King Bed, Non Smoking - Photo 1
Deluxe Room, 1 King Bed, Non Smoking - Photo 2
Deluxe Room, 1 King Bed, Non Smoking - Photo 3
Deluxe Room, 1 King Bed, Non Smoking - Photo 4
1/4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed258 sq feet Layout - Living room and sitting areaInternet - Free WiFi 25+ Mbps Entertainment - 32-inch LCD TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled waterSleep - Hypo-allergenic bedding and bed sheets Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippersPractical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, heating, and portable fanAccessibility - Doorbell and phone notificationNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

24 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

1 King Bed, Non-Smoking, Deluxe Quality Room

Non-refundable
Room Only
20% OFF$200.06

$160.05

Includes taxes & fees

Deluxe King Room - Non-Smoking

Non-refundable
Breakfast Included
20% OFF$250.46

$200.37

Includes taxes & fees
Standard Room, 1 Double Bed, Non Smoking - Photo 1
Standard Room, 1 Double Bed, Non Smoking - Photo 2
Standard Room, 1 Double Bed, Non Smoking - Photo 3
Standard Room, 1 Double Bed, Non Smoking - Photo 4
1/4

Standard Room, 1 Double Bed, Non Smoking

1 Double Bed172 sq feet Layout - Living room and sitting areaInternet - Free WiFi 25+ Mbps Entertainment - 32-inch LCD TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, heating, and portable fanAccessibility - Doorbell and phone notificationNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

16 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

Standard Double Room

Non-refundable
Room Only
20% OFF$129.48

$103.58

Includes taxes & fees

Standard Double Room

Non-refundable
Breakfast Included
20% OFF$175.31

$140.25

Includes taxes & fees
Family Room, 1 King Bed, Non Smoking (with Sofabed) - Photo 1
Family Room, 1 King Bed, Non Smoking (with Sofabed) - Photo 2
Family Room, 1 King Bed, Non Smoking (with Sofabed) - Photo 3
Family Room, 1 King Bed, Non Smoking (with Sofabed) - Photo 4
1/4

Family Room, 1 King Bed, Non Smoking (with Sofabed)

1 King BedLayout - Living room and sitting areaInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 32-inch LCD TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, heating, and portable fanNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

1 King Bed, Standard Room, Family Room, Free High Speed Internet, Sofabed, Non-Smoking

Non-refundable
Room Only
20% OFF$175.26

$140.21

Includes taxes & fees

1 King Bed, Standard Room, Family Room, Free High Speed Internet, Sofabed, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$260.54

$208.43

Includes taxes & fees

Guest Reviews

7.2
Very Good123 verified reviews
AI Summary

Guests highly rate the comfortable beds and frequently praise the friendly staff.

Categories

Cleanliness7.9
Service7.3
Location7.9
Room Quality6.8
Amenities6.9
Value for Money7.3
Food and Beverage6.4
Overall Experience7.0

Select topics to read reviews

D
Dawn
Verified booking
Standard Room
Stayed in Oct 10, 2024

"Exceptional"

10.0

Perfect comfortable hotel

Helpful?
J
James
Verified booking
Standard Room
Stayed in Sep 24, 2024

"Excellent"

8.0

After reading a few bad reviews, plus lots of good reviews I was pleasantly surprised by the hotel, Will stay again

Helpful?
D
David
Verified booking
Standard Room
Stayed in Sep 16, 2024

"Good"

2.0

Nothing else to add. Very poor service.

Helpful?
L
Lawrence
Verified booking
Standard Room
Stayed in Sep 16, 2024

"The good and the bad…."

6.0

We enjoyed our stay very much, except for one glaring issue…the breakfast buffet was a zoo, guests hoarding food, staff being unfriendly and pushy, no food being stocked in the buffet…the young man at the check in was very nice and felt bad, but the older woman on staff was terribly pushy and abusive. It’s too bad because the hotel is nice and the front desk was responsive. Also, our dinner the first night was absolutely delicious!

Helpful?
A
Abdul
Verified booking
Standard Room
Stayed in Sep 11, 2024

"Excellent"

8.0

This property is set in pleasant surroundings & is conveniently located, only 5 minutes walk from the town. Staff are friendly & rooms are clean & comfortable.

Helpful?
R
Robert
Verified booking
Standard Room
Stayed in Sep 5, 2024

"Yorkshire More!"

8.0

Had a good stay. Hotel was a 10 minute walk to all the facilities the town so had a good choice of bars and restaurants. Arrived on the Monday evening and no food was being served as restaurant was closed. No offer of snacks only basic chips from the restaurant. Room was large and spacious and the hotel is in a very nice spot and we had good views of Ilkley Moor. The bar and restaurant area lack atmosphere and is not appealing so we didn't eat there. In all good value for money for the three days

Helpful?
K
Karmjeet
Verified booking
Standard Room
Stayed in Sep 1, 2024

"Excellent"

8.0

Lovely grounds but toom look a little dim and tired. Charged for parking on hotel grounds which is disappointing

Helpful?
M
Miss C
Verified booking
Standard Room
Stayed in Aug 18, 2024

"Exceptional"

10.0

Nice place in a lovely area just down from ilkley moor. The lady on reception was extremely helpful and also let us check in early. Had Bavette steak for dinner and it was excellent

Helpful?
A
Adam
Verified booking
Standard Room
Stayed in Jul 29, 2024

"Honestly book somewhere else."

2.0

First room we were given had the smell of stale urinne. Only one other room available which was a small dingy room at the rear of the hotel. We booked a double but didn't even get a double bed. We got a three quarters which was uncomfortable. Complained to reception but told the manager doesn't work weekends. Breakfast ok. All in all, really not what you expect from a hotel in 2024. Paid £122 but worth around £38.

Helpful?
C
christina
Verified booking
family
Standard Room
Stayed in Jul 15, 2024

"Good"

6.0

Quite basic breakfast and staff were not terribly helpful . Took a while to checkin .

Helpful?
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