The George of Colchester

What a fantastic Hotel , with great decor , ideally positioned in the heart of Colchester , great staff and delicious breakfast .. only criticism was that I had a sleepless night , Due to an issue with the toilet in our room that meant the water was constantly noisily running into the toilet and couldn’t be used , I mentioned this to a staff member who said it was usually an easy fix by pressing the flusher a few times ( which would indicate it’s an ongoing issue with the toilets ) and when she tried this and it didn’t work I was told that maintenance would have to look at it on Monday .. not much use to me when I only stayed on the Saturday night ! So having a sleepless night took the shine off an otherwise great Hotel

Very nice clean room

Beautiful hotel room and the bar is stunning! But if you have a room overlooking the high street expect some noise especially on a Saturday night. This didn’t impact us as we were up late anyway.

Lovely room Well equipped and comfortable My stay was short because of my schedule, but if I am in the area again I would choose to stay at the same place Parking is a public lot right behind the hotel Hotel is right in the centre of town Staff were very helpful over the phone and gave instructions and useful information which assisted me getting where I needed to be in time

As central as it gets. Walking distance to everything in Colchester. Very friendly staff. Clean.

Breakfast seemed overcooked, deep fried and eggs tasted of vinegar. This was the only poor experience.

The hotel was totally unsuitable. The pictures are far too flattering and hide a number of improtantbissues such as steep dangerous stairs.

Lovelybhistoric building

Lovely old property, lots of character and charm. Staff are friendly and welcoming, some I feel are under pressure from senior management, It feels like they are short staffed. Which adds pressure to the rest. But they cope with a smile. Be nice to see more staff which would definitely increase the customer experience and enjoyment. Word of mouth is the biggest compliment to any business. Thank you to all the staff on the front line.

Not a good start when we turned up at 2.45pm to be told our room when wasn’t ready when check in is from 2pm. We were asked to wait in the check in area for our room to become available but the receptionist couldn’t give us a time frame. You would think that the hotel would offer complimentary drinks under these circumstances. The room was ok apart from the bed was a bit too hard for our liking. The last thing was when we returned from a nearby concert around 10.40pm for a quick night cap to be told the bar was closed apart from the two sitting people sitting in there with full drinks. You would think as a hotel that the bar would be open for patrons.