Greenbank Hotel

Low ceiling in my room. Often hit my head

your staff are exceptionally efficient, and smile all the time. It seems they are happy to work there - this is most important.

A very slight pressure on the sunday night when a mis-communication between bar staff and kitchen staff meant that the bar staff thought the kitchen would be operating until 21.00 hours, when in fact the kitchen stopped at 20.30. In normal times this would be meaningless but it meant I had very ltd menu choices. Having said all of that, a tricky situation was, nevertheless, handled well. Bravo to the bar staff.

Breakfast was great. Great to have coffee choice. Service could be faster though. It was slow even though there was plenty of staff and the room didn’t seem to be that busy.

Our room 102 was a bit dark and compact. At times I think there was a funny smell. Bed was a bit small though it was comfortable.

The rooms were comfortable and the location was good .

The breakfast was delicious with fresh fruit and porridge, accompanied by honey and toast. Our view was overlooking the Fal river...absolutely beautiful and we dined in the bar in the evening which was also very tasty.

The weather!

Everything The food,staff and service was exceptional. The hotel itself was situated on the estuary with beautiful views from the lounge and dining areas. The bedrooms were spacious and well equipped with toiletries, tea and coffee making facilities.