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7.2 / 10 Guest Rating

Hotel Restaurant Les Pins logis

112 route de Strasbourg, Haguenau, fr

Hotel Restaurant Les Pins logis - main view

About the Property

Forest Retreat Location
Citotel, a charming hotel-restaurant nestled on the forest's edge near Haguenau's city center, offers a serene escape in the Alsace region of France.

Modern Comforts
Guests can unwind in modern, well-appointed rooms featuring amenities like satellite TV, free Wi-Fi, and cozy bathrooms, ideal for a short visit or an overnight stay.

Gastronomic Delights
Indulge in traditional French cuisine and local specialties at the hotel's restaurant, boasting a delightful dining space and a spacious terrace surrounded by lush greenery.

Experience the allure of Citotel - book your stay now for a memorable retreat near the enchanting Haguenau Christmas Market!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.2
Very Good116 verified reviews
AI Summary

Guests highly rate the friendly service and frequently praise the good food.

Categories

Cleanliness5.8
Service8.3
Location7.8
Room Quality6.2
Amenities6.8
Value for Money7.2
Food and Beverage8.3
Overall Experience7.3

Select topics to read reviews

L
LeanderBanksgbGB
Verified booking
Family
Standard Room
Stayed in Jul 13, 2016

"Good Restaurant - Poor Accomodation"

6.0

Odd really that the restaurant is well above average and very busy so one would expect veery nice cosy boutique rooms to match but non! The rooms are well past there best and in need of serious refurbishment. We checked in and our room stank of bleach and bug spray, it was so overpowering. We had to ask to change our pillows because they stank something rotten. They weere changed without question but one does wonder about the quality of housekeeping

Helpful?
J
Jean-Loïc
Verified booking
Standard Room
Stayed in Jun 13, 2016

"Pour la restauration uniquement."

4.0

Différence entre les photos et la réalité des chambres. Très vétuste, plus des odeurs dans la chambre.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 11, 2016

"Good"

6.0

Das Hotel ist etwas in die Jahre gekommen. Für 1 - 2 Nächte kann man es dort aber gut aushalten.

Helpful?
S
sksadadeDE
Verified booking
Family
Standard Room
Stayed in May 9, 2016

"Terrible attitude by the owner"

2.0

I booked the hotel through this web site and received an confirmation e-mail by return. However, on the day when we planned to stay on 5 May 2016, the owner of this hotel phoned me and told that there was no room available for you due to overbooking, then we(the owner) booked another hotel in front of us. I told that since I had no information on that another hotel, how could I accept your proposal right now ? The owner told if you didn't want to agree, the reservation would be cancelled and you had to find a hotel by yourselves. The same argument was continued for a while, but nothing changed. Then, I decided to go to the hotel first to discuss face to face. After arrival, I required them to compensate for this issue, but, they didn't wish to do so and told that 'wasting time'. How can I believe this kind of terrible behaviour by the hotel ? Finally, they reluctantly accepted paying breakfast for us at the another hotel and told bye-bye which meant getting out here. I have never experienced this kind of impolite behaviour by any hotels in the past, even though I have had nothing wrong. I hope you understand what I experienced and you will not be a next victim.

Helpful?
L
Laurence
Verified booking
Standard Room
Stayed in Apr 9, 2016

"dommage!"

8.0

pour une nuit , de passage à huguenot

Helpful?
T
Trips_rated
Verified booking
Couples
Standard Room
Stayed in Mar 30, 2016

"Excellent restaurant, simple accommodation"

6.0

Rooms very simple, somewhat outdated furniture but OK for a two nights stay. Good breakfast and very good restaurant. We took the taxi to get to and from the hotel as it is located out of the city centre.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 29, 2016

"Familienfreundliches Hotel "

10.0

Sehr freundliches Personal, wunderschönes Zimmer, viele Tiere, klasse Service und hervorragendes Essen im Restaurant.

Helpful?
M
Marion
Verified booking
Standard Room
Stayed in Jan 24, 2016

"A renover puis retester"

4.0

En positif = accueil sympathique et professionnel, chambre fonctionnelle et accessoires de salle de bain complet En négatif = odeur de javel (ou autres produits) en entrant, moquette salle et pas très bonne isolation. Il serait bien de penser à renover la partie nuit maintenant que le restaurant et ses verandas sont fait

Helpful?
H
Hans-Joachim
Verified booking
Standard Room
Stayed in Sep 30, 2015

"Zimmer mit 60er Flair, Restaurant ein Juwel"

8.0

Leider hat sich bei den Hotelzimmern ein Renovierungsstau gebildet. Dafür ist das Restaurant ein wahrer Juwel mit hervorragendem Service und edlen Gaumenfreuden zu einem sensationellen Preis/Leistungsverhältnis. Da waren wir echt positiv überrascht. Der nächste Restaurantbesuch ist schon geplant.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 21, 2015

"Hotel décevant mais restaurant de très bonne factu"

2.0

Restaurant d'excellente qualité mais à des années lumières de la prestation Hotellerie.... Chambres d'une autre époque, pas de clim (période de canicule je souligne), fenêtres difficiles à ouvrir et en RDC, lits durs et coussins inconfortables, joints moissis autour de la baignoire..... A part de cela le cadre en pleine forêt est très agréable et le resto est top.

Helpful?
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