Hotel Bristol Salzburg

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The hotel is really beautiful! The staff is very friendly. Mrs. Monika is a very nice a great person. She is really a tresurę for the hotel!

Everything

Nothing

Hotel Bristol Salzburg exudes history and has been very well maintained. The location is excellent, right next to Mirabell Gardens and only a stone’s throw from the Old Town. The room was clean and charmingly old-fashioned. The highlight is the hotel’s varied and high-quality breakfast.

We were somewhat disappointed with the service provided by the staff. We were rarely greeted at reception, and the gentleman tending the bar never smiled and was unable to recommend a cocktail. A particular mishap occurred at checkout when we mentioned that we had drunk a small bottle of white wine from the minibar that had clearly oxidized and spoiled. I asked that we not be charged for the undrinkable wine. Although the receptionist apologized for the situation, she refused to remove the bottle of wine—which had evidently been sitting in the minibar for too long and was completely spoiled—from the bill. My disappointment is not about the seven-euro charge itself, but rather about the receptionist’s attitude and lack of flexibility in handling the matter.

Beautiful property, exceptionally appointed and located close to the old city.

Beautiful property, ideal location. Staff was lovely. We would stay here again.

Hotel muito bem localizado, em edifício histórico, com atmosfera tradicional e aconchegante. Funcionários gentis. Ótimo café da manhã.

Falta de bidê ou ducha higiênica no banheiro. Chuveiro instalado dentro da banheira e com vidro de proteção pequeno, o que dificultava o banho sem encharcar o chão ao lado da banheira.