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8.7 / 10 Guest Rating

Hotel Walter Au Lac

Piazza Rezzonico 7, Lugano, ch

Hotel Walter Au Lac - main view

About the Property

Stunning Lake Views
Hotel Walter Au Lac, located on the serene lake promenade in Lugano, boasts rooms with breathtaking lake views. All rooms are newly renovated and come with complimentary WiFi.

Terrace with Panoramic Views
Enjoy the beauty of Lugano from the hotel's 5th-floor panoramic terrace. Unwind with a refreshing shower, soak up the sun on comfortable sunbeds, and use beach towels provided by the hotel.

Convenient Location
Explore Lugano hassle-free as the funicular, car parks, pier, post office, shops, theaters, and cinemas are all within walking distance from the hotel. Book now to experience the perfect blend of comfort and convenience at Hotel Walter Au Lac.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Hiking

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent2518 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.1
Service9.6
Location9.6
Room Quality8.6
Amenities8.6
Value for Money7.6
Food and Beverage8.1
Overall Experience9.3

Select topics to read reviews

P
PhilippechCH
Verified booking
solo_traveller
Standard Room
Stayed in May 13, 2026

"Very Good"

7.0
Helpful?
U
UtedeDE
Verified booking
solo_traveller
Standard Room
Stayed in May 13, 2026

"Exceptional"

9.0
Helpful?
J
JoseecaCA
Verified booking
couple
Standard Room
Stayed in May 12, 2026

"Exceptional"

10.0
Helpful?
W
whereisthemenuCLERKENWELL, LONDON, ENGLAND
Verified booking
Couples
Standard Room
Stayed in May 11, 2026

"“OK” but room for improvement"

6.0

We stayed five nights including breakfast, lake view. Premium Room. No balcony. The photos on the website are not representative of the room we had. This is essentially a bed and breakfast establishment - there are no “hotel facilities” as such, i.e. no bar, no lounge, no restaurant. Just a breakfast is provided. Although we had a Premium Room, we were wondering what the “premium” was … apart from the price!! Breakfast is good overall (not excellent). Plenty of staff. Plenty of different breakfast foods but if staying multiple nights, it gets slightly boring having exactly the same breakfast everyday. But the quality is ok, and the staff are very nice and the quality of the food is ok. Gluten free bread available, and lactose free cheese. This was much appreciated. Breakfast finishes at exactly 10am (the door to the breakfast room closes at that time) En-suite bathrooms are very old; the shower is SMALL (as well as being old) - we are not large people but the shower was small - see photos - in need of complete refurbishment; there is plastic ducting where electrical wires have been fitted; old hairdryer. There was a lack of hot water two mornings which the hotel fixed by the following day. Bedrooms are “ok”, but a bit “tired”. Bed comfortable but pillow was very hard Small television Air conditioning is ok Fridge No mirror (except in the bathroom)! This is not great when ladies are wanting Good coffee machine No ‘black-out’ curtains (these would be particularly useful as the sun rises facing all bedrooms!) Everywhere is clean and tidy; the Reception is nice - but the decor changes once you venture beyond Reception Good lift (there’s one lift) There’s a good rooftop terrace with basic furniture. Sunsets are behind the hotel so not enjoyed from the terrace (they can’t change the orientation of the hotel !!) Good location close to the town and the ferry. Not too far from the railway station. Would we stay here again? On balance, probably not.

Helpful?
V
VanessachCH
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"Great location and great view"

9.0

It was very well located with a nice view and a panorama terrace. The staff was also extremely nice.

Helpful?
R
RimalbLB
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"Exceptional"

10.0

اamazing location

Helpful?
N
NicolaschCH
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"Schöner Kurzurlaub"

8.0

Sehr gute Lage und schönes Frühstück. Grandiose Aussicht vom Balkon. Personal freundlich.

Raum etwas schlecht gelüftet. Preis war ok.

Helpful?
T
TizianaitIT
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"Stupendo"

8.0

La posizione, servizio ottimo.

Il bagno troppo vecchio e migliorerei la colazione.

Helpful?
S
SigridchCH
Verified booking
solo_traveller
Standard Room
Stayed in May 9, 2026

"Exceptional"

9.0
Helpful?
L
LucianoitIT
Verified booking
couple
Standard Room
Stayed in May 9, 2026

"Exceptional"

10.0
Helpful?
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