Hotel dei Giardini

This is a great hotel. As a cyclist I travel around a lot and I stay in lots of nice places, but this is definitely one of those places I always look forward to going back to visit. The hotel is in such a beautiful location. Reading some of the reviews below that some guests have put, some comments are really exaggerated. This is a great hotel. I've stayed in so many hotels in the area but this is the one I always come back to. I never write reviews on any of the places I've stayed, but the people here are so lovely and helpful that I want to write about it. It's great value for money and when i see people niggling over small things then you should really look at the value you get for what you pay. Also, the hotel has a swimming pool. For me, a swimming pool makes a hotel feel complete. It's so nice to just relax. I don't think there's even a hotel nearby that has a swimming pool. I run my own business and it's perfect for business; it's perfect for couples; family, friends and if you're travelling alone.

So I work in the area very frequently with my work and due to the nature of my job I spend a lot of time in hotels in different nations. I was very excited to hear that I have been booked into this hotel as it looks lovely compared to the place I normally stay. I was due booked in due to fact it was Milan fashion week my usual place was fully booked and this was the only hotel free and boy we paid a premium for it. The restaurant: The staff themselves are quite lovely. My only with the kitchen was the depressing array of 90's hits playing every night and the limited selection on the menu unless you just eat fish. The breakfast absolutely sucked, half of the toasters ect had been switched off and the hot food looked like it had sat there for days. The room: It was actually very lovely, Spacious and clean. The hotel: Even though it was fashion week, the hotel was not busy and most of the time was spent in a huge restaurant and be the only person in there. In context, my usual hotel is heaving normally no matter the day of the week. I felt like something out of the shining. However the final straw for me which is why I leave this rating. Is enough for me to never ever wish to stay at this hotel ever again or recommend anyone to stay. I was overcharged by the hotel. It took them nearly 3 weeks to send the correct invoice to me, this is after calling them on numerous occasions stating that I was unable to invoice my client due to the mistake they had made. Not only this once I received the correct invoice with a half hearted apology, even after 2 weeks I am still yet to receive the actual repayment of their mistake. So this is near enough 5/6 weeks since making the complaint...shocking! We are taking around 200 euros. Considering I work for a large company in the area and we have a number of educators and clients visit. I would do everything I can to ensure no one else stays in this this hotel. Your customer service absolutely sucks! My suggestion...go to Antica Locanda Dei Villoresi. The customer service is much much better and they actually look after you.

Rummet var ouppvärmt vid ankomst tisdag kväll, ca 14-15 grader. Första natten var otrevligt kall, trots extra filtar, kanske 17 grader i sovrummet på morgonen. Efter klagomål så höjdes temperaturen som sista natten blev för hög istället, då 26 grader varmt i sovrummet på natten.

The hotel is a short journey out from Milan with a hige pool and fairly nice gardens with some limited children's play things in. Surrounding town is OK but not exciting. Staff were very freindly and the restaurant was good if a little pricey.

We enjoyed our room, rather small but quiet and comfortable. The staff at the reception and the restaurant was really exceptional. The food was good but not really worth the trip. Prices for the room and the restaurant were on the high side. The park and he pool are splendid. The Neighborhood OK only: there is nothing really interesting there.

From now 5 years, we pass regularly few days @ Dei Giardini. Always, we enjoy very much the nice and enthusiast people (Carmine and all his team), giving us a competent food and wine recommendation, in good quality and softness ambiance. We would like to congratulate all Dei Giardini team, from reception desk to restaurant room and kitchen chief, without forgetting room cleaning people. Thank you to all for your so good service and amiability :-)))) Nadiejda and Mauro Del Nobile

We stayed here for one night as a stopover for our trip down south to Tuscany. Very friendly staff, great service and nice and clean rooms and big swimming pool. Also the food at the restaurant was really nice. The only negative thing I can think of was that the room smelled a bit smokey. I would definitely recommend this hotel to everyone especially because you get such great value for your money.

We had our wedding at this hotel and in terms of the venue, food, staff and quality of service it is one of the best places we have stayed. On the positive side, the food was amazing, the set up of the whole wedding from our arrival to the meal and the evening event was amazing. And compliments to our Wedding Account Manager, Carmine, who was great, attentive and professional. In terms of what they need to improve, and also what you should be aware of if you have a wedding there...first thing, they wanted us to close our account as soon as the last guest left a 03:00!!! As you can imagine we were tired after the day as we were staying in the hotel we had assumed that we would close the account on check-out. This was very insensitive and caused a great deal of annoyance due to having to review contracts and check the final bill after having had a long day. A bit of common sense should have been applied especially as a considerable deposit had already been paid and the hotel was holding my driving license! And the second thing is we had a agreed that we would stay in the Premier Suite (as the married couple). Due to a misbooking, we were advised on check-in (only after questioning the room type) that it had been booked to another guest. Not a huge thing but again common sense would imply that the only two people who are getting married would be allocated to the Premier Suite as agreed via the contract. So, in general would recommend the hotel but if you are getting married there, be aware of the things above.

The staff is very accommodating and sweet. Their cappuccino was fantastic and after traveling all night from the States, it hit the spot. I greatly enjoyed my (nicely cleaned) room; and the town is very small and unique.

We stayed in this hotel for four days for relaxing and to visit Milano. The staff was very friendly, professional and always helpful to our questions. Dinner and breakfast were great! We would recommend a stay in this hotel to everyone!