Albergo Diffuso Bacco Furore

The hotel is beautiful, clean and new. The view is amazing. Free breakfast. The staff is amazing from the front desk, workers, even the chef and most especially Simona. She just so pleasant and attentive. I even got a nice friendly hug from her. She is the best. Couldn’t ask for anything more. When we go back to Italy I’d definitely go back to Albergo Diffuso Bacco Furore.

The Air Conditioning was not good at all. It barely cooled. I’m from Texas so we like it cool inside. It was hard to sleep. But the location was great.

Staff was the best, property was confusing to get to and has very limited parking, which is understandable given the location. Rooms were ok needed some dusting, full of mosquitos and other small insects, knob to turn on shower fell off, fridge wouldnt cool… little things like that. Again the staff was great, very personable and attentive its just too bad the hotel is not up to the same level.

The views and food were lovely.

False representation of the hotel online. At no point were we made aware that our room was a km away from the hotel on a separate road in a residential block of flats?!!! When we confronted the staff on this and tried to resolve the issue - we were shouted at. We were meant to stay for 5 nights but left and changed our flight to leave after 3 nights stay. We met others that stayed in the apartment block that had no idea that they had booked to stay in a room away from the hotel. It was shocking to say the least. Not just the room but the way we were treated by the manager and staff being shouted at for complaining. Not one website that this hotel is featured on reflects this building block of flats and mentions the distance between the rooms and hotel and it being a km away!! I can’t begin to sum up how disappointing the whole experience was bad the way in which we were treated. I would not recommend staying here at all. I have added photos of where we stayed vs what you see online. There is no branded signs on this apartment block mentioning it’s part of the hotel. We stayed next to a family with a dog barking and children. It was noisy, the one mattress was old and springs out, other customers of hotel smoking on the terrace while you were eating, soap dispenser in bathroom not working…but the main issue was the location of our bedroom which is not part of the hotel. We had to walk flights of stairs through bramble and Bush. I was very perplexed as to how the hotel manager behaved when we complained and it just made the whole experience horrendous! I have attached photos of the apartment block and stair case we had to climb every day to get to hotel on a very busy narrow road to get to for breakfast so as to show a true representation of what you paying for!

The property was renovated. It had a great views. The staff was very nice.

The property does not have a good connection with public transportation, the bus usually come once in every two hours, and it stops at 6 PM take it to consideration if you’re not going with a Car.

A little too far off the beaten path. Buses don’t always pick you up/have room so only way to travel to amalfi/positano is by taxi which is priceyyyyyy. Wouldn’t recommend. Not many food options or things to do nearby. Some staff felt a bit sneaky when giving us pricing for taxi/etc and was often different when we went directly to source. Would recommend staying closer to one of the bigger cities. Overall would have been okay with not going to amalfi coast at all.

super clean, friendly staff

the location is about 5-6 kms from Amalfi coast. so, unless you rent a car with the help of the folks in the hotel or drive yourself, its a bit of an issue. although, there’s a public bus (about 10 times a day) stopping right infront of the hotel, its not reliable since bus which are full dont stop.

clean , nice staff

poor service and low quality rooms