Hotel Goldene Krone Innsbruck

Beliggenheten var helt perfekt

Ingen aircondition. Det var 34 grader ute og like varmt inne på rommet. Ingen aircondition. Vi sjekket ut samme kveld og dro til et annet hotell. Hotellet anbefales ikke i sommersesongen. Slitte rom og knøttlite bad med plastbelegg på gulv og vegger.

De locatie is echt top, vlakbij het centrum en vlakbij het station. Tegenover de Triumphbogen, vlakbij het Goldene Dach. Het ontbijt was uitgebreid en prima.

De temperatuur in Innsbruck was erg hoog tijdens ons verblijf, er was geen airconditioning en ook geen ventilator en we hadden een kamer aan de straatzijde en er was 's nachts veel lawaai door het verkeer en het uitgaanspubliek.

Location is good. Just 5 minutes walk from the main station, next to the Innsbruck Triumphal Arch, about 7-8 minutes to the old town, golden roof. There is a supermarket just opposite the hotel. Many food options nearby. The room is on the smaller side but acceptable. Bathroom is compact but clean. You have a side view of the Triumphal Arch from the room window. Our room on the 2nd floor had additional stairs to cross after the lift. We had requested before check in for an electric kettle in the room for tea coffee and warming the pre cooked food packets. However it was not provided. After several requests the person on duty talked with her boss / seniors and agreed to provide hot water but not the kettle. I offered to pay for any damages to the kettle and then only they gave the kettle to me. This is simply too much. The breakfast was strictly ok and the most frugal amongst all the 7 days stay in Austria. No toaster machine, no sliced bread to make sandwiches, no cocoa or chocolate milk for children either. The hotel has limited staff and reception hours. This is ok until you realise that this impacts luggage storage too. No staff from 12 to 3. You can't store or retrieve luggage during these hours. They are very rigid and not accommodating for even 10-15 minutes. Even the main door access is restricted post checkout. We intended to store luggage with them post checkout and do the Swarovski crystal world and collect the luggage on return. However their limited working hours and rigid attitude did not permit this. We lost valuable time and missed our bus by just 1 minute. The next bus was after 2 hours. We returned back to the hotel, collected our luggage and used the paid lockers at the station. We couldn't afford to miss our afternoon train. The hotel has a good location and fulfills the basic requirements. That's all. Nothing more.

Too rigid and indifferent towards customer needs. Not service oriented.

Läget i staden.

Ostädat. Dyrt. Opersonligt. Varmt. Vi hade bokat ett familjerum och det fanns varken stolar eller sänglampor till alla.

Lokáció kitűnő, lenyűgöző kilátás a szoba ablakából, kényelmes ágy.

A fürdőszoba bár tiszta volt, de meglehetősen bűzös.

Good Location

Room too warm, and noise from street

Lokalizacja, obsługa i pyszne śniadanie

Sm pokój jest dość skromny