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7.6 / 10 Guest Rating

Hotel Crystal - Das Alpenrefugium

Hornweg 5, Sankt Johann in Tirol, Tirol, 6380, Sankt Johann in Tirol, AT

Hotel Crystal - Das Alpenrefugium - main view

About the Property

Luxurious Spa and Recreation Options
Indulge in massages, body treatments, and facials at the full-service spa. Skiers and non-skiers alike can enjoy the sauna, fitness center, and more.

Top-Notch Dining and Entertainment
Savor delicious meals at the hotel's restaurant and unwind with a drink at the bar/lounge. Entertainment options include an arcade/game room.

Convenient Amenities and Services
Stay connected with complimentary Wi-Fi, and make use of concierge services. Take advantage of express check-in/out and airport shuttle for a seamless stay.

Book your stay at Hotel Crystal - Das Alpenrefugium now to experience luxury in the heart of Sankt Johann in Tirol!

Facilities & Amenities

Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Lot hours - 24 hours
Arcade/game room
Books
Long-term parking (surcharge)
Free WiFi
Terrace

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.6
Very Good20 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

R
Rauli
Verified booking
Standard Room
Stayed in Sep 10, 2024

"Suosittelen"

10.0

Erittäin ystävällinen henkilökunta. Hinta/laatu poikkeuksellisen hyvä. Pohdin hyvän huoneen ja työpisteen vuoksi jäämistä toiseksi yöksi.

Helpful?
C
carsten
Verified booking
Standard Room
Stayed in Feb 24, 2024

"Good"

6.0

Group of four travelling together. Located at the top floor. The room itself quite ordinary. No balcony. Windows high in the room. Want to see out need to stand up. Anoying noice from ventilation during daytime. Room nice and clean. The dining options of this hotel was not appealing so we did not eat at the hotel during the week. 25 € each person for breakfast NO WAY. Dinner only on pre-booking and very pricy 60 € for evening menu. Really good dining and breakfast alternatives very close to the hotel. WIFI in the room non functional. 4G on phones barely reachable. Bring your own internet. Indeed friendly staff. Ideal location for public transport, skiing and lift as well as all the nearby restaurants.

Helpful?
P
Peter
Verified booking
Standard Room
Stayed in Feb 9, 2024

"Excellent"

8.0

Very nice and clean hotel and room. Staff is kind and open answer all questions. Only two things were inconvenient; I could hear my neighbors through the wall and additional fee for parking by the hotel.

Helpful?
C
carina
Verified booking
Standard Room
Stayed in Sep 19, 2023

"Good"

6.0

Dyrt,fick betala att stå på parkeringen Ingick ingen frukost i priset

Helpful?
A
Arne Normann
Verified booking
Standard Room
Stayed in Sep 14, 2023

"Exceptional"

10.0

Dejligt hotel med meget venligt personale

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 30, 2023

"Exceptional"

10.0

Restaurant closed on Saturday, Sunday and Monday for dinner.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 25, 2023

"Good"

4.0

Preis Leistung hat nicht gepasst …

Helpful?
D
Dominique
Verified booking
Standard Room
Stayed in Jul 27, 2023

"Disappointing experience"

2.0

This hotel is clarly overpriced for the level of service you get. Supposedly a 4 star hotel, but no toiletry items at all in the bathroom, just a soap dispenser stuck on the wall; Poor breakfast buffet, in variety and quantity: I have seen better breakfasts in some 2 star hotels. The fact that they charged us an extra 72 Euros per night for a 3 year old child sharing his parents bed seemed to me really exagerated. Also, be prepared to move your luggage through the stairs as the elevator only reaches half floors. Even the picture of the swiming pool they put on their front page is not directly at the hotel, but it is the municipal swimming pool that is 10 min away, and to which they provide you with free entry tickets. An finally, although the reception ladies were quite nice, the manager was very rude to us and made us feel really unconfortable and unwecomed during our stay. In conclusion, not what we expected at all!

Helpful?
S
Slava
Verified booking
partner
Standard Room
Stayed in Jul 16, 2023

"Exceptional"

10.0

Alles passt!

Helpful?
K
Kerstin
Verified booking
Standard Room
Stayed in Feb 19, 2019

"Inhabergeführtes Hotel in unmittelbarer Liftnähe"

8.0

Gepflegtes Hotel mit gutem Frühstück, Halbpension kann zugebucht werden. Parkplätze sind vor dem Haus vorhanden. Das Zimmer war sehr sauber und alles Notwendige für einen Kurzurlaub vorhanden. Das Servicepersonal war sehr freundlich, wir kommen gerne wieder.

Helpful?
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