Grand Hôtel Wiesler Graz

Every single member of the staff I met went out of their way to make me feel welcome and special. You usually only get this kind of service in exclusive hotels like Four Seasons/Burj Al Arab/W etc

It's a beautiful building with a great location. The staff were wonderful throughout and so helpful with directions.

I liked it overall

The staff was very professional and the wait staff especially friendly. The shower was amazing. We enjoyed the comfortable bed and bedding. Unfortunately the €13 coupon was only redeemable one time and only for dinner and the bar which was not made clear in the listing on Hotels.com.

Great property, easy parking, and near everything!

We arrived in the evening, and the receptionist was very helpful — he even managed to solve the parking issue, as our BMW X7 didn’t fit into the regular garage. They brought our luggage into the hotel for us, and we received our room keys. Unfortunately, the hotel itself is in terrible condition. The carpets were filthy, smelly, and worn out, and the rooms looked completely run-down. I’ve attached photos. We didn’t initially say anything, but the receptionist asked us how we liked the room. When we showed him the photos, he upgraded us to the most expensive suite. While it was slightly better, it still felt unfinished. The walls were unpainted in places, the bathroom had exposed 100-year-old wooden flooring behind it, and the TV was oddly placed in the middle of the room. At its current state, this hotel is on the level of a low-grade motel. It desperately needs renovation — it’s outrageous that it’s allowed to operate in this condition. I can’t believe no authorities are inspecting places like this. Even in the restaurant area, chunks of plaster had fallen from the walls.

The hotel was well located for the town and the restaurant and food excellent. The main reason for marking the hotel down is the music coming from the bar below our room until 2am on the Thursday and particulary loud on Friday night resulting in getting very little sleep. I am not against people having fun but feel this shouldn't go on past midnight. The other suggestion I would make is some appropriate hanging space.. the rail available was small and above the coffee making equipment..

Friendly staff , good breakfast, convenient location.

Have stayed before. Hotel is quirky. Close to a great restaurant and walking distance to old town and station.

I would describe the Grand Hotel Wiesler as being shabby chic. Its design is quirky. I would have liked to have more than one wooden chair in the room. I got food poisoning while in Graz and the staff was very kind to me while I was sick.