Hotel Ollastu

It’s really a beautiful hotel, such a pitty about incompetent stuff that they hire and the way they treat their cutumers is really far worse that okay

Our stay at this hotel was extremely disappointing and stressful from start to finish. Check-in was supposed to be at 4:00 PM, but our room was not ready until 6:00 PM. After waiting for two hours, we had also arranged the hotel shuttle in advance for 6:30 PM, yet when the time came, we waited for over an hour and were only picked up at 7:40 PM. The staff seemed completely disorganized and unable to manage even basic requests. Things got even worse after we had already settled into our room. We received a call saying that another family was arriving and that we had to move to a different room. When I explained that this was unacceptable and refused, the manager became aggressive and started yelling at me on the phone. He even said, “Don’t forget you’re in Italy.” I found this comment intimidating and completely inappropriate. His tone made me feel uncomfortable and unsafe. For the price this hotel charges, the level of service is unacceptable. The staff were disorganized, communication was poor, and the way we were treated by management was shocking. Instead of enjoying our vacation, we were left stressed, exhausted, and deeply disappointed. I would not recommend this hotel to anyone expecting professionalism, respect, or good customer service.

totul a fost conform asteptarilor, de la facilitati, staff, mancare pana la confort si curatenie in camere.

Très bon petit déjeuner

Mettre des cotons de ouate et kleneex dans chambre et 2ème poubelle

Śniadanie, basen/jacuzzi, widok

Schöne Pool Landschaft, nettes Personal, gutes Frühstück

Sehr abgelegen, überteuertes Essen und Getränke, Zimmer veraltet.

Relaxing, serene and peaceful hotel with stunning views. Beautifully kept grounds, lovely pool area and convenient location. The breakfast buffet was one of the best I have ever experienced and was a highlight.

Alcohol is at a premium vs. other hotels in Sardinia.

Tutto

Aria condizionata in camera molto rumorosa. Disponibili molti asciugamani, ma in bagno solo un porta asciugamani

QUALITA E VARIETA' DI CIBO

NIENTE

Prestations et situation.

Restaurant. Service beaucoup trop lent. En moyenne 2 heures pour plat-dessert.

Amazing location. Great food - dinner and breakfast.