Oasi Olimpia Relais

Poor choice- very inflexible management. Pray that you do not get sick or nothing unusual happens that changes your schedule! If you have to stay there, book directly; NOT through Expedia. Dealing with Expedia is a huge nightmare- horrible customer service😫😱😩 They will waste hours of your life for matters that should take just a few minutes!

Beautiful place, amazing views, professional and friendly staff. They go above and beyond to make you feel welcomed and appreciated. I highly recommend it.

It was a beautiful, peaceful place to stay. The staff were exceptional. The food was amazing and very reasonable. There were so many places you could sit outside and relax.

Great experience. The staff was pleasant and the food was delicious. I would definitely return. The price is super affordable for a place as such.

I loved the atmosphere of this place, it feels so relaxing and the staff make you feel like royalty, specially Giovanni . Everything was perfect.

It felt more like a retreat than a hotel. So peaceful. Amazing. Staff really accommodating without being intrusive.

Beautiful location, excellent restaurant and the most friendly staff. Easy walking distance to the local town and superb views across the peninsular.

Fantastic hotel with very polite and friendly staff. Very good breakfast and quite location.

Outstanding service , beautiful setting with excellent amenities.

I made a booking through Expedia to stay at Oasi Olimpia Relais, Massa Lubrense. I called the hotel on the day of the reservation and explained that I was very unwell and physically unable to come. I asked for a refund. Whilst speaking with the manager, I explained the situation and even offered to see a local doctor and obtain a Doctors note to offer further credence to my case. The manger looked me up on their system, was very helpful and explained that, even though I was calling on the day of the booking and they usually require 24 hours’ notice, he could still offer me a 50% refund due to the fact that I was ill. I gratefully accepted. Towards the end of the conversation, the manager seemed to ascertain that I had made the reservation through Expedia, even though he had my details in front of him for the duration of the conversation. This changed everything! I was suddenly told that because I had booked through Expedia there was nothing he could do and that I should have booked through the hotel directly! He said that as I did not book directly it was now out of his hands – but the Expedia policy says it is the hotel that decides how to manage cancellations. I explained that we had just had a full conversation about this 50% refund and that my reasons for not keeping the reservation were out of my hands but it made no difference.