Hotel Palacio de Aiete

Le personnel, le confort, la cafétéria où le dîner fut conforme à nos souhaits. Facilité d'accès en voiture

Éloignement du centre ville et donc des restaurants (compensé par la cafétéria (le restaurant ouvrait 30 minutes plus tard)

Not much breakfast good

Thought we’d paid already through booking.com arrived late staff were a bit rude lots of questions

Todo, fue perfecto!

Nada, todo bien

Su limpieza, hubicacion, servicios pero lo mejor su personal.

Very clean

Bed was awfully uncomfortable, we had to be moved to another room as it was so noisy the room was facing a busy road, the windows have no double glazing. We were actually downgraded without refund for the difference in rate. Room no mini bar, no kettle, no international tv channels & there is a world cup at the moment, just one set of towels, old air-conditioning system. This was not a 4 star standard. This hotel is a 3 star standard, its value for money 170euros for one night is daylight robbery with the amenities they offer. I have stayed this year in two different 3 star hotels & beds were amazing, among other things. Yes, these rooms are big, but its not like I am going to do cartwheels in them...... that is not enough to make it a 4 star. Location is far from center, a taxi is about 10 euros.