St Lawrence Residences And Suites

Ok, live in staff unprofessional and unfriendly.

Very convenient

The room was so run down and empty that I didn’t even start the night even when they refused to refund me. The first room had a bloodstain on the bed sheet. The second room had holes in the pillowcase and hair on the bedside table. The management was also rude saying I was «  not an interesting person » because I checked that the sheets were clean before using the bed. I wouldn’t even leave my bag there it felt so unsafe. They also requested a safety deposit even if the stay was already paid for online.

The room was so run down and empty that I didn’t even stay the night even when they refused to refund me. The first room had a bloodstain on the bed sheet. The second room had holes in the pillowcase and hair on the bedside table. The management was also rude saying I was «  not an interesting person » because I checked that the sheets were clean before using the bed. I wouldn’t even leave my bag there it felt so unsafe. They also requested a safety deposit even if the stay was already paid for online.

This property needs to be removed from the Hotels.com site. This was our first hotel on an 8-day baseball trip starting in Toronto. We arrived, and the picture of the front of the hotel was nothing like the pictures. It has no place to pull in to register. We arrived and talked to Mo and Joe. They informed us the room we rented did not have a bathroom and it had a shared WC. They immediately said they could give us a room with a WC for an additional $50. We needed a room, so we paid the $50, and they required us to charge another $325. As you can see, we prepaid for this hotel through your service. We obtained a key, code, and FOB to enter the building, lobby, and room. Once in the room, the A/C was a plug-in window unit. The TV did not work, and the bed touched the kitchenette. The bathroom was poor, to say the least. It had a Smail square shower that my wife would not go into. The kitchen had reused glass jars of coffee grounds and sugar. NO coffee maker?

This property needs to be removed from the Hotels.com site. This was our first hotel on an 8-day baseball trip starting in Toronto. We arrived, and the picture of the front of the hotel was nothing like the pictures. It has no place to pull in to register. We arrived and talked to Mo and Joe. They informed us the room we rented did not have a bathroom and it had a shared WC. They immediately said they could give us a room with a WC for an additional fifty dollars. We needed a room, so we paid the charge, then they required us to pay for the room again. As you can see, we prepaid for this hotel through your service. We obtained a key, code, and FOB to enter the building, lobby, and room. Once in the room, the A/C was a plug-in window unit. The TV did not work, and the bed touched the kitchenette. The bathroom was poor, to say the least. It had a Smail square shower that my wife would not go into. The kitchen had reused glass jars of coffee grounds and sugar. NO coffee maker?

This property needs to be removed from the Hotels.com site. This was our first hotel on an 8-day baseball trip starting in Toronto. We arrived, and the picture of the front of the hotel is nothing like the pictures. It has no place to pull in to register. We arrived and talked to Mo and Joe. They informed us the room we rented did not have a bathroom and it had a shared WC. They immediately said they could give us a room with a WC for an additional $50. We needed a room, so we paid the $50, and they required us to charge another $325. As you can see, we prepaid for this hotel through your service. We obtained a key, code, and FOB to get into the building, lobby, and our room. Once in the room, the A/C was a plug-in window unit. The TV did not work, and the bed touched the kitchenette. The bathroom was poor, to say the least. It had a Smail square shower that my wife would not go into. The kitchen had reused class jars of coffee grounds and sugar. NO coffee maker?

This property is in a drug zone of the Toronto. The room does not look anything like the pictures. The sheets were not clean. The floor was not clean. The AC did not work and the guy had to knock on all the neighboring rooms to get it working. Terrible experience. Do not book at this place.

It's exactly what I expected from a hostel. It's an older residence and in that is clean but outdated, I did not feel unsafe inside at any time and there were lots of washrooms so having the shared washrooms was not an issue I think the people rating zero stars have never stayed in a hostel and we're expecting a hotel

It's fine