Arca Hotel

This was an extremely nice stay with a very pleasant staff. Room was large with direct access to a terrace. We could park for free just behind the hotel. It is only 5 min to the city centre and very quiet at night. The staff in the reception made coffee at a very modest price when we came back in the evening from a restaurant that didn't serve coffee

Positiva in tutti i sensi. Pienza è un posto davvero molto bello, tranquillo e con interessanti cose da vedere dal punto di vista storico e artistico.

The was very nice and welcoming. Our bagged was brought from our car and the proprietor scoped out a legal ace for us to park in. Overall very homey.

un piacevole hotel gestito da persone educate cordiali e ospitali ! Consiglio a tutti

Family owned and very friendly. Went out of their way to help any way they could. WiFi was fantastic. Sort walk to the village with plenty of restaurants and beautiful views. Some parking across the street. We would definitely stay there again.

The folks at the Arca di Pienza are kind, friendly, and helpful, and they keep the place spotless. Great value, with a spacious room, really comfy bed, and a decent breakfast. Pienza is a must-see and we found it a nice base for exploring the region in day trips. Great location only a couple blocks outside the city walls. It would be 5-stars across the board from us had the AirCon been working correctly but we don't fault management since we didn't speak up.

Hotel sehr sauber und mit freundlicher familiärer Atmosphäre. Parkplätze in näherer Umgebung vorhanden. Nahe an Innenstadt gelegen.

could be a bit difficult to find a parking spot.

Owner and manager are very friendly and helpful, but parking is nonexistent and access to the hotel for check in/out is an issue.

The new hotel is just outside the old city of Pienza. The hotel is family owned and operated. With just 8 rooms, it operates like a B&B. Upon arrival we discovered that the hotel has no private parking, nor any place to unload luggage except in the main road in front of the hotel. Public parking is available in two close-by lots. More on that later. Our room was OK but not special. Housekeeping was poor. The first day we had almost no TP left and no extra roll. The next day no bath mat was left. The third day, no new plastic cups were left in the room. Problems were fixed immediately upon request, but "reactive" housekeeping is not what the customer wants. Our room had a small patio with table and chairs. There was also a small grass area adjacent to the patio that had not been mowed this season. The grass and weeds were 1 - 2 feet high. We observed that other rooms were in the same condition. That said, there was also a rose bush in full bloom dividing each patio from the next. Very beautiful. The front of the hotel has a large patio that is very indifferently maintained and staged. The hotel faces a rather busy street and this patio is not particularly inviting.... nor is their any attempt to make it inviting. The help parks a motorcycle on the patio. "Grandpa", a very pleasant man who speaks no English, helps to cover the desk while the manager is occupied. He spends quite a bit of time watching the large screen TV in the lobby, at rather high volume. Like many Italian hotels, the WiFi only works in the lobby. The breakfasts were fully adequate but not luxurious. No hot dishes were served, but the cold food choices were fine and the coffee was excellent. The weekend we were in the hotel, Pienza had its annual flower market. The town was packed. Saturday night we were not able to find any parking near the hotel and had to get a spot several blocks away in a residential neighborhood. We cannot say whether it would be difficult to find parking close-in during the height of tourist season, when visitation would be higher than early May. Our overall impression is that this hotel is not making it financially, or the owners have lost interest in running a B&B, or both. Too many little things are going undone. It does not cost much to mow grass, or ask the help to park in the same public lots that the customers have to use. All in all, if we had to do it over again, we would spend more for something a bit more upscale. For travelers on a strict budget, this hotel should be considered in comparison to other hotels in the same price range in Pienza.