GRANDE HOTEL PARIS by STAY HOTELS

Old world feel to the property but updated. Staff was excellent.

Horrible hotel. The AC was not working for 2 nights that we stayed. The hairdryer was broken and there was no Iron. Upon requesting 5 times we were told that somebody had stolen the only 1 iron they had in the whole hotel. The reception desk is also not 24 hours.

Estadia boa,

Beautiful art deco styled interior. Hotel well located to places of interest such as Chapel of Souls, Bolhao Market, Sao Bento station and Douro River. There are many restaurants and cafes in the area to eat local dishes such as sardines, bacalhau, clams, prawns as well as Pasteis de nata (Castro). Porto is definitely a foodies paradise. The local area is very safe. My room was clean and bed made up daily, the bathroom had a modern shower and good water pressure. The staff were incredibly helpful and came to my rescue after having an issue with the padlock on my suitcase which was much appreciated.

I brought the wrong keys for my padlock and was unable to get into my suitcase, however the staff were amazing and came to my rescue for which I was really grateful for as a solo traveller. The hotel is very well located to places of interest, such as Chapel of souls, Duoro river, Bolhao market. There is a small bar area and courtyard. Overall, the hotel is beautifully styled.

Hôtel avec beaucoup de chame et três bien situé pour visiter Porto

We really enjoyed our stay in Porto. The room was clean, comfortable, and spacious enough for a pleasant stay. The hotel is well located and well connected to the main attractions. Staff was overall fine and helpful when needed. Breakfast could use some improvement, but it was still acceptable. Overall, a very good experience and good value for money.

This is advertised as a 4-star hotel. However this hotel was a grave disappointment, in many ways a lower standard than 3-star hotels I've used. I will be contacting the Portuguese Tourist Board to see when they last inspected the property. Biggest issue was insufficient members of staff working at any one time, especially at Reception, and managing the breakfast. One of the receptionists even admitted to me at one point that the management need to employ more staff. The room we were initially given was OK apart from a very dirty shower. But within an hour, water was leaking from inside the top of the wardrobe, wetting our clothes. The water was leaking through a light fixture which potentially could have been very unsafe. Alerted Reception staff (on a Friday evening) but she told me she was the only staff member working at that time so she couldn't some to see it! So I had to email photos and video so that she could forward them to her manager (off-site). We were moved to the only vacant room which I was told was a similar "Superior Twin", but actually *much* smaller. Also the floor was very uneven such that the level of the beds' head was lower than that of the feet! I get the impression this room is not used much - a last resort. Never got reply to email or offered compensation. Breakfast was very disappointing. Many days we were missing items, e.g. eggs, orange juice, milk. Sometimes fresh fruit crawling with flies. Understaffed, so often no clean tables to sit at.

Schönes Hotel, allerdings sehr dunkle Zimmer. Zimmer sehr hellhörig zum Gang. Oropax sind ein Muss. Frühstück schlecht (für Porto verhältnismäßig teuer, wenig Auswahl, keine Abwechslung: eine Sorte Käse, zwei Sorten Wurst, Rührei ist kein frisches Ei; aber viel Obst). Sehr schöner Garten.

Amazing location - traveling with kids they had their own room by booking the suite.