Hotel-Pension Kieler Hof

I would not recommend this place at all..... It is in the worst part of the city.... A very dangours street filled with hookers and drug dealers. Also I all my years of travel I have never met a more rude lady at the deck.... Must be a owner because anyone else they would have fired her....

Street noise from the bar opposite kept us awake until 03:00. Even with windows shut. No air conditioner so we boiled. Steep stairs to Reception. No lift. Toilets shared and in corridor Don’t bother. Better available

Hotel close to main train station and underground good for exploring Hamburg and the local area. Lots of steps so may not be suitable for those with mobility problems. Comfortable and clean with a shared shower room. We found the area was quite noisy during the early hours of the morning.

Great experiance.

Excellent location being 2 min walk from HBF, room was great, big enough for the 3 comfy beds with a TV and a shower and sink in the room. Fresh towels and bedding made every day was a pleasant surprise. 24 hour front desk were great with our late arrival and giving recommendations of places to go visit and where is a tourist trap. Would Highly recommend

My stay in the hotel was enjoyable with fast services except disturbing night noises. The soap is very tiny & would be better to increase the size. Same goes to shampoo. It won't be costly to add tooth brush.

Some staff are really unfriendly and abrupt. They thought they are doing you a favour to talk to you! facilities are very minimal and poorly maintained. 1. separate toilet from room. 2. TV set does not work 3. Wifi is free but poor signal throughout, No lift or escalator, 5. unexpected 4% surcharge on payment for room. we thought we paid for the room already via Expedia.

we stayed in hamburg only one night since we were in transfer to other city, we booked a 4 person room (4 guys) and it was excatly what we needed, the staff was friendly and the location is really great (2 blocks from central station). The only thing is the rooms seem a bit old but nothing too bad.

Good value and very convenient to train and some museums.

Hotel clean, comfortable, with adequate breakfast. There was no noise when we stayed there (was expecting it due to reading past reviews). Only problem was had to share the toilet but it was very clean.