Hotel & Residence Roma

Very poor service. I made my reservation in the afternoon and called to say that I would be checking in late, after 11 p.m. They told me that was fine and that they would wait for me. I arrived at the property and there was no one there. I tried calling the property's number and a confused young receptionist answered because no one had notified him of my arrival. Even worse, the phone number belongs to another hotel. The young man kindly asked me if I could go to his hotel and he would try to sort it out, which he did. In the end, I had to leave Hotel Roma and go to Hotel Al Pino Verde. So, if you're looking for a place to stay, it's better to go to Al Pino Verde, and if you arrive at night, the young man at reception will surely help you with your stay. I was very disappointed with the experience but grateful that a young man with an exhausting work schedule was able to help me.

Like comfortable and location is good near train station and bas stop and and also 30 mater far have bar also

Pulizia, personale

Va bene per le mie esigenze

Tecnologia delle camere

Accoglienza devono far un corso e capire che la reception è il reparto del sorriso

Tutto bene

Parcheggio

Vicinanza con ospedale

Domenica sera non c'è staff