Playacartaya Hotel

We spent there one week. Hotel needs a little refresh. Food was a bit salty and some dishes had no labels. Stuff was kind and smiling but had some troubles with communication in English. And I didn't get answear for my request.It was pleasant stay, but we won't back.

Had to wait two and a half hours for room to be ready, and the safe didn’t work , not worth the 400 euros a day .

the hotel is very nice perfect stay very helpful all the workers best chef carmelo , who made a great menu for my nephew and me whic need special thank you very much for everything

Ideal para adultos con niños. Se lo pasan genial con los toboganes.

From the moment I arrived at reception to check in, the main goal of the staff was to get extra money out of me. The room I had booked wasn’t ready because they were very busy but I could have an upgrade for an extra €40 per night and that room was ready so I accepted as we were tired and hungry. Parking was available, but there was a charge. Again I accepted. There was a charge for the dogs even though they did not provide ANYTHING for them. Again I accepted. Our suite had a safe but yes, you’ve guessed it, there was a charge. You could get a towel for the pool from reception but you had to give them your credit card details. Overall I was completely disappointed. The hotel is too big and impersonal and it was not my cup of tea

Schimmel im Bad, Bei Halbpension muss man Getränke extra bezahlen, sogar auch wenn man zum Essen nur Wasser bestellt.

Me gustó mucho el trato del personal y las instalaciones y la comida y acceso a la playa directo. Lo que me gustó menos es que el precio es muy caro siendo finales de Junio

The entertainment was only for small children, nothing for adults. Food was really bad except for the to order section by the grill. They seem to limit the amount of food that is prepared depending on the number of guests. Good steaks, fish usually dry, breakfast was ok. Some things served again and again, day after day, without trying to hide the fact it was served several times already. really the worst food of any hotel I have stayed. The bed was the hardest I have ever seen in my life. Staff very friendly and helpful. Building was beautiful. Lots of pools. The area is boring and nowhere to walk to nearby. I would not recommend it. Beach was beautiful, but was on a river, which could be very muddy and dirty.

Hotel con evidente signo de deterioro en colchón, almohada, mampara de ducha rota, hamacas insuficientes y vencidas, te cobran por todo: por usar wifi, caja fuerte, hasta por cambiar las toallas

Die Zustände am Wochenende waren unausstehlich! Wocheinvasionen, die dad Schöne Hotel zi einem Rummelplatz gemacht haben. Lautstärke war bis spät in die Nacht furchtbar. Auch im Speisesaal !. Jakusie war voller schreiender Kinder mit Spielzeug im Wasser. Und dad, obwohl der Eintritt etst ab 15 ist. Also: Erholungsfaktor am Wochenende ist gleich null!! Abendprogramm entspricht krinem 4 Sterne Hotel. Grundsätzlich gehört das Hotel, bzw. Die Flure, Türen und Bäder renoviert. Das Personal war trotz aller Umstände sehr freundlich! Das Personal war