Gulevi Safranbolu Heritage Hotel

سرعة الخدمه وجودتها،وتوفر موقف للسياره.

لايوجد

Otel temiz ve bakımlıydı (odalar,bahçe peyzaj) Tarihi dokusu iyi korunmuş. Çalışanlar kibar ve güler yüzlüydü. Kaliteli ve nezih bir konaklama deneyimiz oldu. Teşekkürler Gül Otel

Safranbolu is an UNESCO city and this hotel has a 220 years old historic building, and promise a squeaking wooden floor. We booked 5 rooms that our group occupied the entire historic mansion. Every room is different in configuration and full of the culture of its golden old days. The hotel manager Hasan greeted us at the door upon our arrival. He and the house lady Safiye served us a beautiful breakfast in the hotel garden. Their hospitality, the hotel and the township of Safranbolu do entire us a future return to this peaceful town.

Charming Safranbolu house renovated by the owner, who is an architect. Nice atmosphere, full bar in the garden. At the heart of the city. What can you ask for more?

Everything was perfect!

Çok temiz, kahvaltısı mükemmel, çalışanlar çok güleryüzlü ve yardımsever. Hasan bey ve takımı harika işler çıkartıyor. Bir daha Safranboluya gelsem yine burada kalırım.

The location was excellent, and the historic nature of the building over 400 years old was charming. We had hoped this would be one of the best accommodations in the area, but sadly, we had to leave early because we simply did not feel comfortable.

We were very excited to visit Safranbolu and chose this hotel based on its historic charm and excellent reviews. Unfortunately, our experience did not match our expectations. Upon arrival, we were surprised to find the hotel nearly empty of staff. Only one person was present, frequently disappearing and unable to assist us properly. Despite being the only guests, our group was given rooms on separate floors, and none of the rooms had functioning heat. There were no instructions provided for Wi-Fi, breakfast, or property rules. The staff member did not speak English, and although we used translation apps, communication remained difficult. The Wi-Fi never worked for us, and the room was extremely cold. Noise from the street was constant, and we could not rest at all after a long drive. When we returned to the hotel at 10:30 PM, the doors were locked, and we had to call the property using a working phone line to Turkey—something not all travelers may have access to. The next morning, we shared our concerns and were met with a defensive attitude. Instead of apologizing, the owner told us we had simply “booked the wrong property” because we were unhappy. We also noticed cleanliness issues: spiderwebs in the cups, and even a cockroach on the bed. It was evident the rooms had not been checked or properly prepared for our stay. Although we only stayed one night out of our two-night reservation, we had to waste time contacting Booking.com from the hotel lobby to secure a refund. The management could have made the process easier, but instead made us feel uncomfortable and unwelcome.

Beautiful historic house with flowering garden. Nice background music in the garden creates cozy atmosphere. Fantastic breakfast.

Güleryüzlü, canayakın personeli tarihi dokuya sahip harika dekorasyonuyla, kahvaltısıyla, eğlencesiyle herkese tavsiye ederim.

Excellent stay