Lakehouse at The Waterhead Inn

I gave 5 stars, but not for the Lakehouse at the Waterhead Inn. We arrived there to find no way to get in and waited for 15 minutes in torrential rain wondering what to do. We then walked down the hill to the Waterhead Inn itself to find that the Lakehouse was not actually open, despite being offered on Expedia and despite booking it! We were however very pleased to be offered a room at the Waterhead Inn instead, and at the same price of £109. The Waterhead Inn is excellent, the staff were extremely friendly and helpful, the rooms are brand new and impeccable, and the breakfast, which was included in the price, was superb and worth half the price of the room alone. The Waterhead Inn is far better than some hotels costing significantly more.

A little out dated and better places in Ambleside for same price. Stayed at Lakehouse, you check in at the Imn over road but no where tells you this in booking or on door or lakehouse. No direct phone number to bar/ reception from room so when we didn't have any towels we had to ring through generic Inns Collection. Towels provided quickly. Radiator valve fallen off in bathroom so no way to adjust heat in there. Staff were polite and keen to help. Breakfast was ok, had hoped for better.

The staff went out of their way to help us 🤗

Great location, just overlooking the lake . The hotel is good but without any outstanding or unusual characteristics. Food is average . Service levels are mediocre and often more lip service than any attempt to help . The breakfast was substantial. Is it worth a stay? Yes , primarily for the location

The location in front off the lake is very conveniente. The rooms are nicely decored and equiped. We stayed at the lakehouse and the instructions for the reception location for the check in were not clear because it is inside they restaurant and there are no signs. Breakfast is good but one day they didnt have fruit. Restaurant for dinner Open until 9pm which is helpful. We ordered soup one night and it was extremely salty

All good nice spot

Great location, and recently opened after reno, with a rating at the time of booking of 9.2. Staff are friendly and room looked like new. Food was good, once it arrived. We did get complimentary drinks due to the limited menu (being pre-ordered) and our mains were delayed 45min due to a large party given preference. Check-in was confusing, and was actually at Waterhead Inn across the road not the Lake house. Reception was at the bar, which was odd. Initially given the keys to someone else’s room, but once sorted we found our room but was very warm, no fan or air con so had to leave window open which was then noisy. Tv remote was replaced for correct one. Noted no fridge to keep some cold drinks or a safe, but also strangely-no hooks in ensuite to hang towels. Breakfast food was good, although a bit chaotic, very busy, narrow walk ways and steps to negotiate, also the team were holding meetings with contractors and doing admin amongst the diners which didn't help, made us feel we were up late each morning and getting in the way. A restaurant Front of House and a separate reception/office would certainly help a hotel of this size.

Enjoyable few days

enjoyable stay

Stay was excellent. Room spacious, very clean and lovely view over garden. Breakfast was superb and staff very pleasant and friendly. Our swedish friends travelling with us were equally impressed.. Only drawback for us was no bar to have a nightcap in.