Ona Las Lomas Manga Club

El apartamento estaba helado a la llegada. Viejo aire acondicionado insuficiente para entrar en calor. Sin personal a partir de las 14h. Difícil de encontrar sin ayuda. Desayuno de mala calidad. Limpio pero instalaciones viejas. 4 piso sin ascensor!!! Solo escaleras, deberían indicarlo antes.

A la llegada el apartamento estaba helado, hacía un frío horrible y el viejo aire acondicionado no es suficiente para calentar la estancia. Me cobraron doble asegurando que no estaba pagado, esperando la devolución. No hay recepción ni nadie a partir de las 15h. El desayuno es de mala calidad. Difícil de localizar sin ayuda de personal. Mucho frío en el apartamento.

The restaurants were excellent The unit was old and not maintained The unit had NO amenities, no coffee, no shampoo etc Dirty shower curtain, broken table and light fixture (in bathroom). The kitchen and living area has not been touched in 30 years. There is broken tiles on the main deck and maintenance staff do not deal with exterior lounges so the cushions were soaked from a recent rain. All and all not a great experience BUT the two adjacent restaurants were great.

Muy decepcionada, casa vieja, muebles viejos, sofá viejo y sucio, cama incómoda y las almohadas lo peor, superfinas. Entra mucha luz por las mañanas. La cocina y el baño están bien.

The hotel is tired and is in need of a spruce up. The rooms are spacious and the bathroom is very good. Minus points were poor communication from reception, a kettle but no coffee and tea facilities and there was an iron but no ironing board. We requested on but it never arrived. With just a little more attention to details and a lick of paint, this would be a good place to stay.

All ok but no pool in use. It said seasonal use only but we presumed that the beginning of october would still be busy/warm enough but it wasn’t to be

Ona Las Lomas Manga Club appears to be past its prime and has been superseded by other properties in the greater La Manga Club area. However, it was quiet (seemed almost dead/deserted), the staff were friendly, and the pool was nice. Note that there is no WiFi. We were able to drive over to La Manga Club to enjoy dinner at one of the restaurants and avail ourselves of the grocery store there. After a week and a half of traveling throughout Spain, it was strange to encounter an area where almost all of the fellow visitors we met, as well as some of the workers, were speaking (British) English. It would be nice if the front desk were open later for late arrivals/check-ins (it closes at 5 PM).

We stayed in the same apartment 6 years ago and it's 6 years older. no improvements have been made, it's probably gone backwards. Looks tired and it lacks the basics, e.g. tea spoons, tea towels, cork screw, information book for the resort, etc. Also, there is no transportation like there used to be (at time of writing), which is a problem as you're 25 mins walk from the main areas of the resort - even though the location on google is listed near the hotel, and even the description lists the apartment being "1 minute walk from la manga club" which is extremely misleading. We didn't want to same apartment, we wanted something on the other side of the resort! Having said all that, the resort is lovely and we'll be going back.

Check in information is confusing and contradictory. Tried to check in at 11am, told room would be ready at 4pm. Went back at 4pm to huge queue which is the result of check in only being open for one hour. We were told our room was not ready and that it would be 15mins. We waited and waited but room was still not ready. Many other people in same situation. Others coming back to reception complaining about the condition of their room and lack of electricity. Gave up and asked for a refund which was provided and we left and did not stay overnight.

This was a true delight in our trip to Spain. Lucia was absolutely delightful when we arrived and all the staff were as helpful as they could be. !The facilities were excellent. Our room was lovely and spacious with a magnificent view.We would welcome the opportunity to return to this beautiful property.