Hôtel Le Bayeux

Location was the saving grace of this hotel. Super easy walking distance to all shops, restaurants, tour pick up and drop off location and walk to train station also. Unfortunately, for us, this is the only positive. We are an Australian couple who were booked in for four nights so we could do our tours and learn more about the region. The hotel is rated a 3 star, but personally I don’t know how it got that. We are on a long trip and have stayed in many many hotels and this is the first one that disappointed us. It honestly felt like being a guest was an inconvenience. One staff member actually acknowledged us, others may have looked, but never smiled or say bonjour etc. very unusual. The room and hotel clearly needs an update and maintenance. Our room was small, which isn’t a problem, but was SO basic. The TV was the size of a computer monitor, remote didn’t work and when we opened the back, the batteries were corroded. We asked reception for batteries etc, and was told he requested them a couple of days ago but hadn’t heard anything! When we showered, the floor flooded as the water went toward the sink / entrance to shower end, not enough toward the drain. Breakfast was to be served from 7:30 each day. There was a sign saying if you have a tour and need an early breakfast please advise / go to reception. We did that, and when we advised we had an 8am tour and had to walk 10-15min, could we have an early start, were told, breakfast isn’t until 7:30! I pointed out the sign that was in format of him, and he sighed and said well is it only two people, ok 7:15 I will leave a message. Next morning, breakfast only partly out, staff had no idea and hot food not done. The following day we didn’t have a tour so went down during breakfast time. The area was messy, tables not cleaned away, items weren’t re stocked and there wasn’t a cover or cloth or anything to cut bread, everyone just touched and held the bread. Not hygenic at all. No signs to say what anything was, and food very very basic. Eggs were grey in Color and we will go with unusual. No staff member ever approached us in four days. (For room number etc) or said a word. I truly think this could be a lovely hotel, but wow it needs some systems in place and friendly staff. There were other things, but this probably gives a clear idea of how things went for us.

Great location only a few minutes walk to cathedral and restaurants/shops. Very budget type place but fine. Clean, great maid service. Breakfast area looked good though we did not use it. Staff very friendly and helpful. For some reason, maybe just the heat wave, our room seemed very damp with a funny smell, but not a deal breaker. But enough to reduce 1 owl.

Friendly staff and good breakfast.

Room size was very small.

Breakfast was bountiful, tasty, and friendly hosted. Location perfect. Easy walk everywhere. Shower/bathroom hot water plentiful.

Room lacked wash cloths, bed pillows too small and hard, bedroom window closing and toilet flush handle both with difficulty, front desk staff adequate but barely friendly at all.

Location was excellent

Room tired and in need of a refresh. There was a sewage smell in the room, the bed sheets had hair on the sheets ( not ours). There was no sound proofing you could hear every toilet flushed, people talking and snoring and every shower or tap run. For €178 per night this was a long way from value for money.

The Manager. Let me explain. The first morning of our 4-night stay, my wife took a shower, and I went to the dining room to get coffee for us. When I returned, my wife was cleaning up water that had flooded about half the room due to the shower being clogged. I started cleaning too. We found an employee, who was the hotel manager, to help. A few items of clothes and the bottom of my backpack were wet. Also, I was not able to shower since we needed to leave on a tour. After we got back from our tour, I asked the front desk clerk if we would receive some compensation due to the water problem in our room that morning. He got on the phone with the hotel manager, and they offered to provide breakfast for both of us the next 3 mornings (90 Euro value). I accepted that compensation. However, when we got back from dinner later that night, both the front desk clerk and the hotel manager were in the hotel lobby. The clerk said they would NOT provide breakfast as they promised a few hours earlier. When I asked why, the hotel manager started yelling at us. His behavior was uncalled for and very disrespectful. And he frightened my wife! This was a very unpleasant experience for us. We were inconvenienced due to the clogged shower, promised compensation that was later withdrawn & then shouted at by the extremely aggressive and disrespectful hotel manager. I recommend NOT staying at Hotel Bayeux