San Rocco Hotel

The air conditioning system wasn’t working in my room, so it was extremely hot.

Un hôtel de charme dans une petite ville à coté de Bergame qui permet d'être au calme pour la nuit tout en étant à moins de 15 mn du funiculaire de Bergame pour aller visiter le vieille ville magnifique

The hotel was quaint and had the basics amenities

It was difficult to access. It's not a hotel it's a set of apartments. There was no one there when we arrived and we had to let ourselves in through a gate and use a numbered key pad. There was a women on the end of the phone guiding us but she spoke little English which made it a bit stressful. The breakfast was ok, very basic but the service at breakfast wasn't good. There was a women there operating the hot water and coffee machines for people who was very rude and unaccommodating. Location was really poor. There's nothing there. It's miles out from anywhere. I wouldn't recommend staying here unless you specifically need to be in that area. I'm probably being over generous rating 5, because it was clean and had the basics. It's expensive for what it is and we were very disappointed

Personale super disponibile. Struttura molto carina in pietra con camere pulite e moderne, con gradevolissimo cortile interno su cui si affacciano.

Friendly staff, clean, very quiet area. Clean and all the facilities you need in the room. Grazie!

It was a nice hotel. Very peaceful place and at night, it is very quiet. There is a self check in option which is also seamless but for the first time it may require additional guidance from the staff. The staff is very cooperative and respond to your request in a timely manner. If you require a taxi, the staff can assist in arranging the taxi which will make your journey from the airport to the hotel very convenient.

Good location in the old part of town. The hotel has great character.

The room was cold when I arrived, but it did slowly warm up & I had a good night's sleep.

Location

Rumore al mattino

Nice location. Nice and cozy structure. Silence. Automation on the check-in.

Room (serenita’) really cold because the air conditioner was located on top of the sensor so whenever is started immediately he turns off automatically and the room never become worm. The man on the phone was supposed to help me to go in, but it was rude and hasty and i was spending 10 minutes under the rain to trying to open the main door. Anyway…