Best Western Waldo Inn & Suites

Location

Odor

The front desk agent that checked us in was very personable. The lobby appeared clean.

Dear lord. I checked the reviews & paid in advance 2 hrs before we arrived. The room had a horrible musty odor. Horrible. Then the next morning we noticed that the shower had long black hairs all over the walls. Then I was checking the floors to make sure we hadn’t dropped anything & I found clumps of mildewy or moldy dust balls. Honestly I’m not sure the room had been vacuumed or cleaned except the linens on the bed. They were clean. Also, the side door was propped open by a rock. We were told the door didn’t work due to an electrical issue. We tried. Our key cards easily opened it so why were they telling us that??

location

Broke TV Bed was rock hard

The property was modern

We had multiple issues with plumbing toilets not flushing. The pool was allowed to be used by people who were not staying at the hotel ( they came in through the back gate) When their behavior was inappropriate and reported nothing was done so our 6 kids who paid to stay there had to exit the pool. We had to ask for towels everyday ( we didn’t want room service for bed making and etc but asked for trash and towels to be changed and it happened once in our 6 day stay)

The room was spacious

The room was very musty smelling. The carpet felt almost wet

Just like every hotel nothing special!

Fitness room, thread machine didn’t work, the elliptical machine was super dirty, you have no cleaning supplies for after workouts. Small breakfast options with a tip jar at the end of the counter. You don’t give service to the rooms every day unless requested. The room toilet knob came off during my stay. The shower pan collected water and didn’t drain.